Does Georgia Department of Motor Vehicles (DMV/RMV) offer 24 hour customer service?
A:Not at this number; hours here are Mon, Wed, Fri 8am-4:30pm, Tues, Thurs 8am-6:30pm EST.The least busy day is Friday, and the most busy day is Tuesday.If the call center is closed, you can schedule a call.
Q:
How long will I wait on hold?
A:The average hold time is 2 minutes.The longest hold times are on Friday, and the shortest are on Monday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Georgia Department of Motor Vehicles (DMV/RMV) below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Georgia Department of Motor Vehicles (DMV/RMV) phone number to document the phone system.
Here is how our research team describes the way the Georgia Department of Motor Vehicles (DMV/RMV) phone system greets you: Thank you for calling the Georgia Department of Revenue, Motor Vehicle Division. This call may be monitored or recorded for training and quality assurance purposes. Effective January 3rd, 2022, cash will no longer be accepted as payment for services. You are invited to visit our website at www.Georgia.gov/mvd, 24 hours a day, 7 days a week, to access important information on registrations, titles, insurance, dealer information, and much more. You can even access the new Services section on our website, where many services, such as checking title status, checking insurance status, and changing your address, can be completed online. Now, that's convenient.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 0
Below are some clips we've found from Georgia Department of Motor Vehicles (DMV/RMV)'s phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling the Georgia Department of Revenue.
Motor Vehicle Division. This call may be monitored or recorded for training and quality assurance purposes.
Effective January third twenty twenty two, cash will no longer be accepted as payment for services in our MVD office on Welcome All Road.
You are invited to visit our website at w w w dot d o r dot georgia dot g o v forward slash m v d twenty four hours a day, seven days a week.
To access important information, on registrations, titles, insurance, dealer information, and much more.
You can even access the new eservices section on our website.
Where many services such as checking title status, canceling your registration, checking insurance status, and changing your address can be completed online.
Now that's convenient. Need information on commercial vehicles?
Visit the Georgia Trucking Portal from the motor vehicle section of our website to access forms, instructions, and answers to frequently asked questions.
If you still wish to speak with a representative, for faster service, please have your driver's license or customer identification number.
And if you have received a letter from us, please have the letter available.
Please select one of the following options.
For titles, court orders, bonds, and judgment, press one.
For IRP, IFTA, and trip permits, press two.
For insurance, if you have received a letter, please contact the county tag office indicated on your letter for assistance.
If you no longer own the vehicle,"
Excerpt from a call with Georgia Department of Motor Vehicles (DMV/RMV)
Tuesday, January 16, 2024 9:02 PM
They may ask you to enter information with the dial pad
"Thank you for calling the Georgia Department of Revenue.
Motor Vehicle Division. This call may be monitored or recorded for training and quality assurance purposes.
Effective January third twenty twenty two, cash will no longer be accepted as payment for services in our MVD office on Welcome All Road.
You are invited to visit our website at w w w dot d o r dot georgia dot g o v forward slash m v d twenty four hours a day, seven days a week.
To access important information, on registrations, titles, insurance, dealer information, and much more.
You can even access the new eservices section on our website where many services such as checking title status, canceling your registration, checking insurance status, and changing your address can be completed online.
Now that's convenient. Need information on commercial vehicles?
Visit the Georgia Trucking Portal from the motor vehicle set of our website to access forms, instructions, and answers to frequently asked questions.
If you still wish to speak with a representative, for faster service, please have your driver's license or customer identification number, And if you have received a letter from us, please have the letter available.
Please select one of the following options.
For titles, court orders, bonds, and judgments, press one.
For IRP, IFTA, and trip permits, press two.
For insurance, if you have received a letter, please contact the county tag office indicated on your letter Select one if you are an individual.
Or select two if you are a business.
Select one to enter your driver's license."
Excerpt from a call with Georgia Department of Motor Vehicles (DMV/RMV)
Thursday, February 8, 2024 2:59 PM
They may ask you to say or enter information
"You are invited to visit our website at w w w dot d o r dot g a dot gov slash m v d twenty four hours a day, seven days a week to access important information on registrations, titles, insurance, dealer information, and much more.
You can also access online self services at eservices dot drives dot g a dot gov where many services such as checking title status, canceling your registration, checking and insurance status, and changing your address can be completed online.
If you need information on commercial vehicles, visit the Georgia Trucking Portal at georgia trucking portal dot com to access forms, instructions, and answer to frequently asked questions.
If you still wish to speak with a representative for faster service, please have your driver's license or customer identification number.
And if you have received a letter from us, please have the letter available.
Please select one of the following options.
For titles, court orders, bonds, and judgments, press or say one."
Excerpt from a call with Georgia Department of Motor Vehicles (DMV/RMV)
Tuesday, December 10, 2024 3:42 PM
The first phone menu
"Thank you for calling the Georgia Department of Revenue Motor Vehicle Division.
This call may be monitored or recorded for training and quality assurance purpose.
Effective January third twenty twenty two, cash will no longer be accepted as payment for services in our MVD office on Welcome All Road.
You are invited to visit our website at w w w dot d o r dot georgia dot g o v forward slash m v d twenty four hours a day, seven days a week.
To access important information on registrations, titles, insurance, dealer information, and much more.
You can even access the new eservices section on our website.
Where many services such as checking title status, canceling your registration, checking insurance status, and changing your address can be completed online.
Now that's convenient.
Need information on commercial vehicles? Visit the Georgia Trucking Portal from the motor vehicle section of our website to access forms, instructions, and answers to frequently asked questions.
If you still wish to speak with a representative, for faster service, please have your driver's license or customer identification number, And if you have received a letter from us, please have the letter available.
Please select one of the following options.
For insurance, if you have received a letter, please contact the county tax office.
For titles, court orders, bonds, and judgment, press one.
For IRP, IFTA, and trip permits, press two."
Excerpt from a call with Georgia Department of Motor Vehicles (DMV/RMV)
Monday, March 11, 2024 7:21 PM
What are the hours and when should I call?
Georgia Department of Motor Vehicles (DMV/RMV) operates the call center for this 855-406-5221 phone number Mon, Wed, Fri 8am-4:30pm, Tues, Thurs 8am-6:30pm ET.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 184 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Georgia Department of Motor Vehicles (DMV/RMV) call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Georgia Department of Motor Vehicles (DMV/RMV) phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Georgia Department of Motor Vehicles (DMV/RMV) staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Georgia Department of Motor Vehicles (DMV/RMV) is Friday.The most busy day to call is Tuesday, which averages 250% more phone calls by comparison.Again, this is based on a sample of 184 calls made with our AI-powered, web-based phone in the last 90 days.
Mon
Tue
Busiest
Wed
Thu
Fri
Quietest
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Friday.
The best time to call Georgia Department of Motor Vehicles (DMV/RMV)
In summation, the best day to call Georgia Department of Motor Vehicles (DMV/RMV) is Friday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Georgia Department of Motor Vehicles (DMV/RMV) staffs the call center well on Friday.
Calling this Georgia Department of Motor Vehicles (DMV/RMV) Customer Number
When I called this number I was caught a bit off-guard when the recorded message told me that I'd reached the Georgia Department of Revenue, motor vehicle division. However, it did turn out to be what I needed to get help with getting a new title, even if it sounded like it might have something to do with taxes.
In just a few seconds it informed me that cash isn't accepted in the motor vehicle department local branches. This was a good reminder, and it reinforced that I did indeed call the correct number.
The other irritating thing was that I didn't immediately get to a directory tree with an option to speak to a live agent. Instead, I had to listen to lots of recorded messages that didn't have anything to offer me. The recorded voice reminded me that I could visit the website 24/7 to get important information about titles, insurance, dealership questions, registration and more. It also stated that I could visit the e-services tab on their website to complete tasks online and save time.
The automated message also advised me to head to the trucking portal on their website if I need information on commercial vehicles. That one seemed highly specialized and I can't imagine a lot of callers need it, but I listened just the same because I wanted to talk to a live person.
At last, I was told that if I still need to talk to a representative, to please make sure I have my customer ID number, drivers license number, or letter from the DMV easily accessible. Then it sent me to a directory listing that told me to press one for titles, court orders, bonds, or judgment, press two for IRP, trip permits, press three for insurance, press four for transporter registration or press five for FAQS.
After I pressed one, it took me to a second directory which advised me to press one for title and court bonds, press two for title status, press three for replacement titles, or press four for new titles. I pressed three since I needed to replace my title and was told to go online and apply or stay on the line. I had questions so I stayed on the line and was asked to press one for individual queries or two for business inquiries.
So I pressed one again, and the system asked me to enter my drivers license number. It wasn't too good at catching the number and after missing it twice it put me on hold to talk to a representative. The hold music was classic 80s music, but I didn't listen long because in less than 30 minutes someone picked up. I appreciated the quick hold time after all the messages. The agent was friendly and answered my questions in just under three minutes.
Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
Why Customers Call Georgia Department of Motor Vehicles (DMV/RMV)
If you have time to do a bit of reading before you call Georgia Department of Motor Vehicles (DMV/RMV), we recommend you read over some of our problem-specific articles.
The fee for obtaining a duplicate title from the Georgia Department of Motor Vehicles (DMV/RMV) is $8.00. It can be paid in cash, by check, money order, or credit/debit card. The fee covers the administrative costs associated with processing the duplicate title request. To apply for a duplicate title, you will need to complete the necessary paperwork, including a Duplicate Title Affidavit, which verifies your ownership and states the reason for the duplicate request. You will also need to provide identification, such as a driver's license or state-issued ID, and proof of ownership, such as the vehicle's registration or VIN number. Once the required documents are submitted and the fee is paid, the DMV/RMV will process your request and issue a duplicate title.
Yes, you can register your vehicle online in Georgia. The Georgia Department of Motor Vehicles (DMV) offers an online registration service for eligible vehicles. To register your vehicle online, you will need to visit the official Georgia DMV website and follow the instructions provided for online registration. This convenient service allows you to renew your registration, request specialty license plates, and pay the necessary fees from the comfort of your own home. However, please note that not all vehicles are eligible for online registration, such as vehicles with expired registrations or vehicles requiring additional documentation. It is important to check the specific eligibility requirements outlined by the Georgia DMV before proceeding with online registration.
Click the link above to get answers to just about any Georgia Department of Motor Vehicles (DMV/RMV) customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
More Georgia Department of Motor Vehicles (DMV/RMV) Customer Service Contacts
There are of course other ways to contact Georgia Department of Motor Vehicles (DMV/RMV) customer service besides the phone. Below we list the best ones, by medium.
Georgia Department of Motor Vehicles (DMV/RMV) Customer Help Desk / Web Support
As a last, sometimes only, resort- Georgia Department of Motor Vehicles (DMV/RMV) customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Georgia Department of Motor Vehicles (DMV/RMV)'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Georgia Department of Motor Vehicles (DMV/RMV) agent. This phone number is Georgia Department of Motor Vehicles (DMV/RMV)'s best phone number because 828 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 855-406-5221 include Local services, File a report, Complaint and other customer service issues. Rather than trying to call Georgia Department of Motor Vehicles (DMV/RMV) first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Georgia Department of Motor Vehicles (DMV/RMV) has 1 phone number. It's not always clear what is the best way to talk to Georgia Department of Motor Vehicles (DMV/RMV) representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Georgia Department of Motor Vehicles (DMV/RMV). The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Georgia Department of Motor Vehicles (DMV/RMV). For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.
