Georgia Department of Human Services Customer Service

Phone Number & Contact Info

Georgia Department of Human Services's Best Phone Number

877-423-4746
Toll-free·Calls Customer Service·Most popular Georgia Department of Human Services number·We talk to customer service for you·Skip the wait on hold·Call now
Q:

How do I talk to a live human at Georgia Department of Human Services?

A:Press 2; Press 4. Wait until automated system offers callback option. You can also use our free service that can talk to Georgia Department of Human Services for you and report back.
Q:

Does Georgia Department of Human Services offer 24 hour customer service?

A:Not at this number; hours here are 8am-5pm EST. The least busy day is Saturday, and the most busy day is Tuesday. If the call center is closed, you can schedule a call.
Q:

How long will I wait on hold?

A:The average hold time is 89 minutes. The longest hold times are on Friday, and the shortest are on Tuesday. You can skip the hold time for free.

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Georgia Department of Human Services below.

Let us call and talk to Georgia Department of Human Services for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Georgia Department of Human Services phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 2; Press 4. Wait until automated system offers callback option.
Below are some clips we've found from Georgia Department of Human Services's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Thank you for calling the Georgia Department of Human Services. For English, press one. Starting July first twenty twenty three, the Georgia Pathways program is expected to launch as a new Medicaid option to support low income Georgians who otherwise would not qualify for Medicaid. You may be eligible if you meet certain income standards and participate in a qualifying activity that includes work, education, or community service activity at least eighty hours per month. Applications for coverage will be accepted beginning July first. Coverage begins on the first of the month following approval. For more information and to apply, visit gateway dot g a dot gov. For family and children services eligibility programs, to include food stamps, medical assistance, and temporary assistance for needy families, press one. Prospective and current foster, adoptive, and kinship parents, two. Child support, three. To report fraud to the office of the inspectorate, general, four. Aging service We are currently experiencing a high volume of SNAP renewals and applications. And we are working hard to complete those cases. If your SNAP case is not currently overdue, know that we will contact you directly if we need additional information for your case. You can check your Gateway account for information and updates. Please do not submit repeat change requests like address or income changes as duplicate change requests may cause processing delays. Thank you."
Excerpt from a call with Georgia Department of Human Services
Tuesday, January 2, 2024 4:58 PM

What are the hours and when should I call?

Georgia Department of Human Services operates the call center for this 877-423-4746 phone number 8am-5pm ET. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 302 calls made in the last 90 days using our free, web-based phone (see above).

Automatically call when they open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Georgia Department of Human Services call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Georgia Department of Human Services phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Georgia Department of Human Services staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Georgia Department of Human Services is Saturday. The most busy day to call is Tuesday, which averages 3450% more phone calls by comparison. Again, this is based on a sample of 302 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Tue
Busiest
Wed
Thu
Fri
Sat
Quietest

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Friday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call Georgia Department of Human Services

In summation, the best day to call Georgia Department of Human Services is Wednesday.

Why Customers Call Georgia Department of Human Services

If you have time to do a bit of reading before you call Georgia Department of Human Services, we recommend you read over some of our problem-specific articles.

What benefits does the Georgia Department of Human Services provide?

The Georgia Department of Human Services offers a range of benefits to support individuals and families in need. These programs aim to enhance the well-being and self-sufficiency of Georgia residents. Key benefits provided by the department include Temporary Assistance for Needy Families (TANF), which offers financial assistance, job training, and support services to low-income families. The department also administers the Supplemental Nutrition Assistance Program (SNAP), providing eligible individuals with monthly funds to purchase nutritious food. Additionally, Medicaid provides essential healthcare coverage to low-income individuals, including children, pregnant women, and disabled or elderly adults. The department also assists with child support services and child care, ensuring children receive the support and care they need. Overall, the Georgia Department of Human Services serves as a vital safety net, helping individuals and families meet their basic needs and achieve self-sufficiency.

What services does the Georgia Department of Human Services offer for child welfare?

The Georgia Department of Human Services (DHS) offers a range of child welfare services to safeguard the well-being and protection of children within the state. These services are designed to support families and ensure the safety and permanency of children in need. DHS provides foster care services, including placement of children in safe and nurturing homes when they cannot live with their birth families. They also provide adoption services to find permanent homes for children in foster care. Additionally, DHS offers various support programs such as counseling, therapy, and family reunification services to address the needs of families experiencing challenges. The department also investigates child abuse and neglect cases, operates a child abuse hotline, and provides emergency and protective services. Through its comprehensive child welfare programs, DHS strives to strengthen families and promote the well-being and safety of Georgia's children.

What resources are available for aging and disabled individuals?

The Georgia Department of Human Services offers various resources for aging and disabled individuals. These include programs like the Medicaid Aged, Blind, and Disabled (ABD) program, which provides healthcare coverage to eligible individuals. The Aging and Disability Resource Connection (ADRC) helps individuals access long-term care services and supports through information and referral services. The GeorgiaCares program provides free, unbiased Medicare counseling to help individuals make informed healthcare decisions. Additionally, the Department offers in-home services, such as personal care, homemaker services, and respite care for caregivers. The Aging Services Division also connects individuals to nutrition programs like Meals on Wheels, congregate dining, and home-delivered meals. In conclusion, the Georgia Department of Human Services offers a wide range of resources to support aging and disabled individuals in their healthcare, long-term care, and nutritional needs.

Top Georgia Department of Human Services customer service problems

Click the link above to get answers to just about any Georgia Department of Human Services customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Georgia Department of Human Services, and their purpose. Are any of these similar to the reason you are trying to call?
EBT renewal application assistance: "I need help with my EBT renewal application and getting in touch with someone from the Department of Children and Family Services."
- From a call lasting 5m 52s , Jan 19, 2024 8:40 PM

Conclusion and closing notes

This is Georgia Department of Human Services's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Georgia Department of Human Services agent. This phone number is Georgia Department of Human Services's best phone number because 444 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-423-4746 include Eligibility question, Claims, Collecting benefits, Missed payments, File application and other customer service issues. Rather than trying to call Georgia Department of Human Services first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Georgia Department of Human Services has 1 phone number. It's not always clear what is the best way to talk to Georgia Department of Human Services representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Georgia Department of Human Services. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Georgia Department of Human Services. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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