How do I talk to a live human at Gateway Energy Services?
A:Calling this Gateway Energy Services number should go right to a real human being.Our free phone can also navigate phone menus to get a live human at Gateway Energy Services for you.
Q:
Does Gateway Energy Services offer 24 hour customer service?
A:Not at this number; hours here are Mon-Thu 9am-8pm, Fri 9am-6pm EST.The least busy day is Friday, and the most busy day is Tuesday.If the call center is closed, you can schedule a call.
Q:
How long will I wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Gateway Energy Services below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Gateway Energy Services phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this Gateway Energy Services number should go right to a real human being
In fact, much of this information on this page is superfluous because this Gateway Energy Services phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Gateway Energy Services operates the call center for this 800-805-8586 phone number Mon-Thu 9am-8pm, Fri 9am-6pm ET.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 1,835 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Gateway Energy Services call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Gateway Energy Services phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Gateway Energy Services staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Gateway Energy Services is Friday.The most busy day to call is Tuesday.Again, this is based on a sample of 1,835 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Thursday.
In summation, the best day to call Gateway Energy Services is Friday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Gateway Energy Services staffs the call center well on Friday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why Customers Call Gateway Energy Services
If you have time to do a bit of reading before you call Gateway Energy Services, we recommend you read over some of our problem-specific articles.
Gateway Energy Services offers a range of services to meet the energy needs of both residential and commercial customers. Our services include natural gas supply, electricity supply, energy management solutions, and renewable energy options. We provide competitive pricing, customizable plans, and excellent customer service to ensure that our customers receive the best value and experience. Whether you are looking to switch your energy supplier, reduce your energy costs, or explore renewable energy alternatives, Gateway Energy Services has the expertise and resources to meet your requirements. We strive to empower our customers with reliable and efficient energy solutions, making us a trusted and preferred choice in the industry.
Gateway Energy Services offers a variety of convenient payment options for its customers. Customers can choose to make payments online through the Gateway Energy Services website, where they can securely log in to their account and pay with a credit card or direct debit from their bank account. In addition, customers can also make payments over the phone by calling Gateway Energy Services' dedicated customer service line. For those who prefer to pay by mail, customers can send their payments to the address provided on their billing statement. Finally, Gateway Energy Services also offers a convenient Auto Pay option, where payments can be automatically deducted from a customer's bank account each month, ensuring on-time payments. With these flexible payment options, Gateway Energy Services ensures seamless payment experiences for its valued customers.
Gateway Energy Services does not charge any fees to its customers. We believe in providing transparent and reliable energy solutions without hidden charges. Unlike some other energy providers, we do not impose sign-up fees, cancellation fees, or any monthly account maintenance fees. Our aim is to offer competitive and affordable electricity and natural gas plans to fit the needs of our customers, without any additional costs. We are committed to providing exceptional customer service and value for money. With Gateway Energy Services, you can enjoy the benefits of reliable energy supply and peace of mind, knowing that there are no fees associated with our services.
Click the link above to get answers to just about any Gateway Energy Services customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
More Gateway Energy Services Customer Service Contacts
There are of course other ways to contact Gateway Energy Services customer service besides the phone. Below we list the best ones, by medium.
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Gateway Energy Services will reply our your email.
Gateway Energy Services Customer Help Desk / Web Support
As a last, sometimes only, resort- Gateway Energy Services customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Gateway Energy Services's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Gateway Energy Services agent. This phone number is Gateway Energy Services's best phone number because 11,011 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-805-8586 include Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer service issues. Rather than trying to call Gateway Energy Services first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or web. In total, Gateway Energy Services has 1 phone number. It's not always clear what is the best way to talk to Gateway Energy Services representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Gateway Energy Services. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Gateway Energy Services. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.