Galaxy Moving Customer Service

Phone Number & Contact Info

Galaxy Moving's Best Phone Number

604-767-4918
Calls Customer Service·Most popular Galaxy Moving number
Q:

How do I talk to a live human at Galaxy Moving?

A:Calling this Galaxy Moving number should go right to a real human being.
Q:

Does Galaxy Moving offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Thursday, and the most busy day is Wednesday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Galaxy Moving phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Galaxy Moving number should go right to a real human being
In fact, much of this information on this page is superfluous because this Galaxy Moving phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Galaxy Moving operates the call center for this 604-767-4918 phone number 24 hours, 7 days. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 11,280 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Galaxy Moving phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Galaxy Moving staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Galaxy Moving is Thursday. The most busy day to call is Wednesday. Again, this is based on a sample of 11,280 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Tuesday.

The best time to call Galaxy Moving

In summation, the best day to call Galaxy Moving is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Galaxy Moving staffs the call center well on Thursday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Galaxy Moving

If you have time to do a bit of reading before you call Galaxy Moving, we recommend you read over some of our problem-specific articles.

Can Galaxy Moving handle international moves?

Yes, Galaxy Moving is equipped to handle international moves. With our extensive network of global partners and experienced team, we can ensure a seamless and stress-free relocation process across borders. Whether it's a residential or commercial move, our skilled professionals have the necessary knowledge and resources to navigate through international regulations and customs requirements. From packing and logistics to transportation and delivery, we offer comprehensive services tailored to meet the unique needs of international moves. Galaxy Moving utilizes state-of-the-art technology and industry best practices to ensure the security and timely arrival of your belongings. Trust us to handle the complexities of your international move, providing you with a smooth and efficient transition to your new destination. Contact us today for a personalized consultation.

What is the cancellation policy for a move with Galaxy Moving?

At Galaxy Moving, we understand that sometimes plans change. If you need to cancel your move with us, we have a flexible cancellation policy in place. To provide our customers with the best possible service, we require at least a 48-hour notice prior to the scheduled move date for cancellations or changes. In the event of a cancellation within this timeframe, a cancellation fee may apply. However, if you give us ample notice, we will do our best to accommodate your needs and reschedule your move for a more convenient time. We value our customers and strive to provide exceptional service every step of the way, including in the event of cancellation or rescheduling.

How does Galaxy Moving calculate the cost of a move?

Galaxy Moving calculates the cost of a move based on various factors. Firstly, the distance between the current and new location is taken into account. Additionally, the size and weight of the items being moved are considered. The number and complexity of any additional services required, such as packing, storage, or specialized handling, are also factored in. Furthermore, the time frame of the move, such as if it falls on a peak moving season or requires specific scheduling, may affect the cost. In order to provide an accurate estimate, Galaxy Moving offers free on-site assessments where a professional mover evaluates the specific requirements of the move. By considering these variables, Galaxy Moving ensures a fair and transparent pricing structure for their customers.

Top Galaxy Moving customer service problems

Click the link above to get answers to just about any Galaxy Moving customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is Galaxy Moving's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Galaxy Moving agent. This phone number is Galaxy Moving's best phone number because 67,681 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 604-767-4918 include and other customer service issues. Rather than trying to call Galaxy Moving first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Galaxy Moving has 1 phone number. It's not always clear what is the best way to talk to Galaxy Moving representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Galaxy Moving. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Galaxy Moving. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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