GM MasterCard Customer Service

Phone Number & Contact Info

GM MasterCard's Best Phone Number

Toll-free·Calls Customer Service·Most popular GM MasterCard number

How do I talk to a live human at GM MasterCard?

A:Press 1 for English. Just keep repeating "Representative" until you are transferred to a rep.

Does GM MasterCard offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Sunday, and the most busy day is Friday.

How long will I wait on hold?

A:The average hold time is 4 minutes. The longest hold times are on Tuesday, and the shortest are on Wednesday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this GM MasterCard phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1 for English. Just keep repeating "Representative" until you are transferred to a rep.
Here is how our research team describes the way the GM MasterCard phone system greets you: In a few words, how can I expedite helping you today?
Below are some clips we've found from GM MasterCard's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

They may ask your reason for calling (instead of a menu)

"We are experiencing higher than usual call volumes.
For immediate assistance, there are several self-service options available.
In a few words, how can I expedite helping you today?"
Excerpt from a call with GM MasterCard
Wednesday, February 14, 2024 6:16 PM

They may ask you to say or enter information

"Welcome to GM card support by Goldman Sachs.
Your call may be monitored and recorded. For faster service, visit us online at marcus dot com slash g m for self-service options and additional FAQs.
For service in English, press one or say English."
Excerpt from a call with GM MasterCard
Tuesday, June 18, 2024 6:32 PM

What are the hours and when should I call?

GM MasterCard operates the call center for this 800-947-1000 phone number 24 hours, 7 days. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 77 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this GM MasterCard phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like GM MasterCard staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call GM MasterCard is Sunday. The most busy day to call is Friday, which averages 183% more phone calls by comparison. Again, this is based on a sample of 77 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Tuesday.

The best time to call GM MasterCard

In summation, the best day to call GM MasterCard is Wednesday. It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that GM MasterCard staffs up on Wednesday to handle the higher call volume, and that makes it the best time to call.

Why Customers Call GM MasterCard

If you have time to do a bit of reading before you call GM MasterCard, we recommend you read over some of our problem-specific articles.

What are the benefits of having a GM MasterCard?

Having a GM MasterCard comes with a variety of benefits that make it a valuable choice. Firstly, cardholders can earn generous rewards on purchases made with the card. These rewards can be used towards the purchase or lease of a new GM vehicle, helping to offset the cost. Additionally, the GM MasterCard offers flexible financing options, allowing cardholders to make purchases with low or no interest for a specific period. The card also provides access to exclusive offers, such as discounted vehicle maintenance and repairs at authorized service centers. Furthermore, cardholders can enjoy travel rewards, including discounted hotel stays and car rentals. Lastly, the GM MasterCard offers peace of mind with enhanced security features, such as zero liability protection, protecting against unauthorized transactions. With these benefits, the GM MasterCard is an excellent choice for individuals looking to save on their vehicle expenses while enjoying additional perks.

What is the interest rate on a GM MasterCard?

The interest rate on a GM MasterCard varies and is subject to change. The specific interest rate you may receive will depend on factors such as your creditworthiness and the current market conditions. The GM MasterCard offers a range of interest rates, starting from an introductory rate for a limited time after account opening. It is important to note that interest rates can fluctuate, and it is advisable to review the terms and conditions of the offer to understand the current rates being offered. Customers are encouraged to check with the GM MasterCard website or contact customer service for the most up-to-date information regarding interest rates and any promotional offers that may be available.

What is the credit limit on a GM MasterCard?

The credit limit on a GM MasterCard is determined by several factors including your creditworthiness, income, and credit history. Once you are approved for a GM MasterCard, the initial credit limit can range from a minimum amount to a higher limit depending on these factors. However, it's important to note that the credit limit is not fixed and can be changed over time based on your credit behavior, payment history, and other considerations. Consistently making payments on time and managing your credit responsibly can increase the likelihood of a higher credit limit being extended to you. Additionally, cardholders may be eligible for credit limit increases after a certain period of responsible card usage.

Top GM MasterCard customer service problems

Click the link above to get answers to just about any GM MasterCard customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to GM MasterCard, and their purpose. Are any of these similar to the reason you are trying to call?
Card activation and limit inquiry: "I haven't used it in a while, and I'd like to start using it again. What is my limit?"
- From a call lasting 8m 6s , Jun 18, 2024 6:32 PM
Card mix-up correction: "I received my sister's card instead of my wife's and need to have my wife added back on."
- From a call lasting 8m 56s , Mar 29, 2024 12:58 AM
Requesting past year transactions: "Is it feasible to send me the what I've spent the last year on this card?"
- From a call lasting 8m 51s , Feb 14, 2024 6:16 PM

More GM MasterCard Customer Service Contacts

There are of course other ways to contact GM MasterCard customer service besides the phone. Below we list the best ones, by medium.

GM MasterCard Customer Help Desk / Web Support - Customer Service
Online customer service support
As a last, sometimes only, resort- GM MasterCard customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is GM MasterCard's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a GM MasterCard agent. This phone number is GM MasterCard's best phone number because 4,302 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-947-1000 include Setup an account, Question, Complaint, Lower my rate and other customer service issues. Rather than trying to call GM MasterCard first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, GM MasterCard has 1 phone number. It's not always clear what is the best way to talk to GM MasterCard representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for GM MasterCard. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like GM MasterCard. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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