Fujitsu Customer Service

Phone Number & Contact Info

Fujitsu's Best Phone Number

Toll-free·Calls Customer Service·Most popular Fujitsu number

How do I talk to a live human at Fujitsu?

A:You have to choose an option 1-8.

Does Fujitsu offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Friday, and the most busy day is Thursday.

How long will I wait on hold?

A:The average hold time is 4 minutes. The longest hold times are on Monday, and the shortest are on Wednesday. How is this calculated?

Fujitsu Customer Phone Numbers

Imaging Support & Service

Toll-free · 24 hours, 7 days · Option 2 · PFU - Please listen to the following menu and choose which product you are calling about.

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Fujitsu phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: You have to choose an option 1-8.
Here is how our research team describes the way the Fujitsu phone system greets you: For industrial service sales, press 1. For mobile product sales, press 2. For enterprise product sales, press 3. For scanner sales, press 4. For HVAC sales, press 5. For customer support, press 6. For privacy policy concerns, press 7.
Below are some clips we've found from Fujitsu's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

The first phone menu

"Thank you for calling Fujitsu America. Providing a complete portfolio of industry solutions, business services, and enterprise offerings. Please choose from one of the following options carefully. At any time, you can get more information about Fujitsu America from our web at w w w dot Fujitsu dot com slash us.
For industry services sales, press one.
For mobile product sales, press two.
For enterprise product sales, press three.
For scanner sales, press four.
For HVAC sales, press five.
For Fujitsu America customer support, press six.
For requests related to personal data privacy, press seven.
To repeat this message, press eight."
Excerpt from a call with Fujitsu
Saturday, March 23, 2024 2:34 AM

After you press 6

"For requests related to personal data private Welcome to America's Haddest TalkLine.
Guys, hot ladies are waiting to talk to you. Press one now.
Ladies, to talk to interesting and exciting guys free, press two to connect free now.
Guys, press one now.
Ladies, press two now."
Excerpt from a call with Fujitsu
Saturday, March 23, 2024 2:36 AM

What are the hours and when should I call?

Fujitsu operates the call center for this 800-385-4878 phone number 24 hours, 7 days. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 9 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Fujitsu phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Fujitsu staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Fujitsu is Friday. The most busy day to call is Thursday. Again, this is based on a sample of 9 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Monday.

The best time to call Fujitsu

In summation, the best day to call Fujitsu is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Fujitsu staffs the call center well on Friday.

Why Customers Call Fujitsu

If you have time to do a bit of reading before you call Fujitsu, we recommend you read over some of our problem-specific articles.

What products does Fujitsu offer?

Fujitsu offers a wide range of innovative products to cater to various needs. Our offerings span across different sectors, including information technology, electronics, telecommunications, and beyond. We have a comprehensive portfolio of cutting-edge computing devices, such as laptops, tablets, and desktop computers, engineered to deliver exceptional performance and reliability. Additionally, our storage solutions encompass hard drives, flash storage, and backup systems designed to meet diverse data storage requirements. Fujitsu also specializes in the production of advanced servers, cloud computing solutions, and networking equipment, enabling businesses to achieve seamless digital transformation. Furthermore, we offer a range of industry-leading scanners, printers, and document management software for improved efficiency and productivity. With our vast assortment of products, Fujitsu aims to empower individuals and businesses to thrive in an increasingly interconnected world.

What is the return policy for Fujitsu products?

The return policy for Fujitsu products ensures customer satisfaction by offering a 30-day return window. If customers are not fully satisfied with their purchase, they can return the product within 30 days of the original purchase date for a full refund or exchange. To be eligible for a return, the product must be in its original condition, including all original accessories and packaging. Fujitsu also provides a warranty for its products, covering defects in material or workmanship. For warranty claims, customers can contact Fujitsu's customer service and provide proof of purchase. Overall, Fujitsu prioritizes customer experience and provides a flexible return policy to ensure peace of mind and guaranteed customer satisfaction.

What is the lifespan of a Fujitsu air conditioner?

The lifespan of a Fujitsu air conditioner typically varies depending on various factors such as usage, maintenance, environmental conditions, and model. Generally, with proper care and regular maintenance, a Fujitsu air conditioner can last between 12 to 15 years. Regular cleaning and filter replacement, along with timely servicing by a professional technician, can enhance the longevity of the unit. Fujitsu's advanced technologies and durable components contribute to the reliable performance and extended lifespan of their air conditioners. However, it is important to note that individual experiences may differ, so purchasing from an authorized Fujitsu dealer and adhering to the manufacturer's guidelines can ensure optimal performance and lifespan of your air conditioner.

Top Fujitsu customer service problems

Click the link above to get answers to just about any Fujitsu customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Fujitsu Customer Service Contacts

There are of course other ways to contact Fujitsu customer service besides the phone. Below we list the best ones, by medium.

Fujitsu Customer Help Desk / Web Support

fujitsu.com - Technical Support
Use this link to find customer service help through their website
As a last, sometimes only, resort- Fujitsu customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Fujitsu's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Fujitsu agent. This phone number is Fujitsu's best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-385-4878 include Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. Rather than trying to call Fujitsu first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Fujitsu has 2 phone numbers. It's not always clear what is the best way to talk to Fujitsu representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Fujitsu. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Fujitsu. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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