A:Not at this number; hours here are Mon-Fri 8am-5pm CST.The least busy day is Wednesday, and the most busy day is Friday.If the call center is closed, you can schedule a call.
Q:
How long will I wait on hold?
A:The average hold time is 17 minutes.The longest hold times are on Monday, and the shortest are on Thursday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Fred's, Inc. below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Fred's, Inc. phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Extension 2163
What are the hours and when should I call?
Fred's, Inc. operates the call center for this 800-374-7417 phone number Mon-Fri 8am-5pm CT.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 46 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Fred's, Inc. call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Fred's, Inc. phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Fred's, Inc. staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Fred's, Inc. is Wednesday.The most busy day to call is Friday.Again, this is based on a sample of 46 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Monday.
In summation, the best day to call Fred's, Inc. is Wednesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Fred's, Inc. staffs the call center well on Wednesday.
Why Customers Call Fred's, Inc.
If you have time to do a bit of reading before you call Fred's, Inc., we recommend you read over some of our problem-specific articles.
Fred's, Inc. offers a wide range of products to cater to various needs. We pride ourselves on being a one-stop-shop for our customers. Our extensive product portfolio includes household essentials such as cleaning supplies, kitchenware, and home decor. We also offer a comprehensive selection of health and beauty products, including personal care items, vitamins, and over-the-counter medications. For those looking to enhance their wardrobe or stay on top of the latest fashion trends, we have a diverse clothing and accessories collection for men, women, and children. Additionally, Fred's, Inc. stocks a variety of electronics, toys, and seasonal items to meet the entertainment and gifting needs of our customers. With our diverse and quality offerings, we strive to fulfill the shopping requirements of everyone who walks through our doors.
Click the link above to get answers to just about any Fred's, Inc. customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call Fred's, Inc. is extracted from issues that customers have reported to GetHuman.
This is Fred's, Inc.'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Fred's, Inc. agent. This phone number is Fred's, Inc.'s best phone number because 276 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-374-7417 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Fred's, Inc. first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Fred's, Inc. has 1 phone number. It's not always clear what is the best way to talk to Fred's, Inc. representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Fred's, Inc.. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Fred's, Inc.. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.