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FourSquare Customer Service

Phone Number & Contact Info

No customer service phone number
Despite not having a phone number, there is a way to access FourSquare customer support.
Q:

How do I contact FourSquare customer service?

A:FourSquare does not have a customer service phone number, but you can contact them through X / Twitter or their website.
While a phone number would be better, tweeting at their customer care team is public and effective if you have an account. The full list of ways to contact customer service are listed below, and the Editor also left some notes that might be helpful.
Q:

Does FourSquare offer 24 hour customer service?

A:Not by phone. But you can contact FourSquare 24/7 using other methods. Below is a list of customer service channels and hours.

How to contact FourSquare Customer Service

There are other ways to contact FourSquare customer service besides the phone. Below we list them by medium, from most to least popular.

Customer Service on X (formerly Twitter)

@4sqSupport - Customer Service
Use this link to Tweet them for help
Mon-Fri 10am-6pm EST
FourSquare, like many companies, provides customer service on the X platform (formerly Twitter). While it rarely entails live dialogue with a customer service rep, this channel can yield rapid response times and can be a useful option if you have an X/Twitter account.

Customer Help Desk / Web Support

support.foursquare.com - Customer Service
Use this link to submit your issue to them online
24 hours, 7 days
As a last, sometimes only, resort- FourSquare customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team. Since this rarely leads to a real-time conversation, GetHuman does not recommend this unless it's the only way.

How should I prepare for my conversation with FourSquare?

If you have time to do a bit of reading and research, we recommend you read over some of our problem-specific articles. Whatever issue you are having with FourSquare, we are likely to have an answer and tips to help you get it resolved. Here are some popular problems with brief answers. For details and to ask followup questions live, click on the question.

What is FourSquare?

FourSquare is a location-based social media platform that allows users to discover and explore places of interest in their vicinity. It offers a mobile app where users can check-in at various locations, share their experiences, and leave tips and reviews for others to see. FourSquare also provides personalized recommendations based on a user's preferences and previous check-ins. Users can follow friends and see their check-ins, making it a social platform for sharing and discovering new places. With its gamification element, FourSquare encourages users to unlock badges and compete with friends, adding a fun aspect to the experience. Overall, FourSquare is a versatile tool for discovering, sharing, and exploring local businesses and attractions.

What is a FourSquare badge and how do I earn it?

A FourSquare badge is a virtual recognition awarded to users for completing certain activities or achievements within the FourSquare app. Badges serve as a fun way to engage with the app and encourage users to explore more. To earn a badge, users need to fulfill specific requirements, which vary depending on the badge. This may involve checking in at certain locations multiple times, exploring new areas, being adventurous, attending events, or even completing challenges set by FourSquare. Once the requirements are met, the badge is automatically awarded and displayed on the user's profile. Badges not only showcase users' accomplishments but also unlock additional features or exclusive perks, enhancing the overall FourSquare experience.

What is the explore feature on FourSquare and how does it work?

The explore feature on FourSquare is a tool designed to help users discover new places and activities based on their location and personal preferences. By using the explore feature, users can find recommendations for nearby restaurants, coffee shops, attractions, and more. The feature utilizes various factors such as user check-ins, reviews, ratings, and social connections to provide personalized recommendations. It also takes into account the user's search queries and filters for specific categories or preferences, such as outdoor seating, vegetarian options, or live music. The explore feature analyzes the vast amount of data available on FourSquare to generate relevant suggestions, making it easier for users to find the places that align with their tastes and preferences.

Top FourSquare customer problems and solutions

Click the link above to get answers to just about any FourSquare customer service question, including step by step guides for the most complex issues. Or click below to detail your problem and we will get you answers instantly.
Help me with my issue

Calling this FourSquare Customer Number

Christian Allen is the editor / author responsible for this content.
May 3, 2024

FourSquare is a technology company that has been around since the late 2000s. It pioneered the concept of social media "check-ins" through its mobile app. FourSquare is involved with several separate technology brands, the most famous being Swarm and Foursquare City Guide.

While FourSquare does get a lot of requests for customer service, it should be noted that the company does not offer phone-based or even live chat support. Requests for Swarm customer service must go through Swarm's website help portal or via email. Foursquare City Guide requests must go directly through the help portal.

Why Do People Contact FourSquare Customer Support?

People contact FourSquare customer support for a range of reasons, including:

  • Technical support and troubleshooting
  • Reporting violations of terms of service
  • Updating information for local venues, attractions, restaurants and other businesses
  • Reporting identity theft and hacked accounts

Best Practices for Contacting FourSquare Customer Service

Getting in touch with foursquare customer service can be a challenge. Your best bet is to log into your account and follow the links to the help page. Once there, follow the prompts that describe the nature of your concern or question. Submit your help request and wait for a response.

Her option is to reach out to FourSquare on Twitter. Some people feel that they have a better chance of getting a response by using social media. FourSquare has a dedicated support account available.

How do Consumers Feel About Contacting FourSquare Customer Service?

Many people find it frustrating that FourSquare does not have phone-based customer service. This is because some users feel that calling a company is more efficient than trying to use social media direct messages or a dedicated help center.

What Kind of Issues can FourSquare Customer Service Representative Resolve?

Foursquare customer service representatives can address most issues that people have with the service and its apps. These may include technical issues, hacked accounts, lost passwords, identity theft and addressing incorrect information within the service.

What Can't Be Resolved by Contacting FourSquare Customer Service?

Because FourSquare operates entirely online or as a mobile app, there is little that can't be resolved by contacting FourSquare customer support. It should be noted, however, that FourSquare does not exist to resolve merchant and customer disputes.

What Should You Do if Your Communication with FourSquare Customer Service is Unsuccessful?

If your customer service request proves unsuccessful, don't give up. There are still things that you can do to get your questions answered or your concerns resolved.

  • First, review your communication with FourSquare customer service. You might be able to identify an area or areas of miscommunication. If you are able to do so, keep it in mind as you resubmit your request. You can explain what happened in your next support request.
  • Next, submit another request. Explain that you are unhappy with the response to the first support request. Reiterate your concerns and, if you were able to identify a misunderstanding from the first request, describe that as well. Keep in mind that customer service representatives have different levels of experience and training. The next person who responds to a support request may have the know-how to resolve your issue.
  • If a second request to FourSquare does not provide you with a resolution, consider getting in touch in a different way. For example, if you reached out via the help center or email, try using social media instead. In some cases, companies have separate social media support teams, and the people there may be better able to help you.
  • If you are trying to communicate with foursquare about incorrect business information, and you are not the owner of the business, you may want to contact the business directly and tell the owner or manager that FourSquare has incorrect information. Business owners may have different channels for getting in touch with FourSquare and may be more successful than you in getting the issue resolved.
Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

Conclusion and closing notes

You came here to see FourSquare's phone number, the real-time current wait on hold and a way to skip right through the phone lines to get right to a FourSquare agent. There's good news and bad on that: the bad news is that they don't have a phone number, but the good is that we do know how to contact FourSquare anyways and help you with your issue. Over the last 18 months, 384 customers like you have come in search of a phone number for FourSquare and helped us confirm they don't have one. Common reasons that people try to call FourSquare customer support department include and other customer service issues. Rather than trying to call FourSquare first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via web or twitter. Unfortunately, right now FourSquare doesn't have any phone numbers. It's not always clear what is the best way to talk to FourSquare representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

How GetHuman Helps If FourSquare Had a Phone Number

GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for FourSquare, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from FourSquare customers like yourself.

GetHuman does not provide call center services or customer support operations for FourSquare. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like FourSquare. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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