Focus Camera Customer Service

Phone Number & Contact Info

Focus Camera's Best Phone Number

Toll-free·Calls Customer Service·Most popular Focus Camera number

How do I talk to a live human at Focus Camera?

A:Press 0 OR Press 2

Does Focus Camera offer 24 hour customer service?

A:Not at this number; hours here are Mon-Thurs: 9am-5pm. The least busy day is Tuesday, and the most busy day is Friday.

How long will I wait on hold?

A:The average hold time is 2 minutes. The longest hold times are on Thursday, and the shortest are on Tuesday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Focus Camera phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 0 OR Press 2

What are the hours and when should I call?

Focus Camera operates the call center for this 800-221-0828 phone number Mon-Thurs: 9am-5pm. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 9 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Focus Camera phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Focus Camera staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Focus Camera is Tuesday. The most busy day to call is Friday. Again, this is based on a sample of 9 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Thursday.

The best time to call Focus Camera

In summation, the best day to call Focus Camera is Tuesday. In this case, it's a no-brainer. Tuesday is not only the least busy day for calling this Focus Camera number, but it is also the day with the shortest hold times.

Why Customers Call Focus Camera

If you have time to do a bit of reading before you call Focus Camera, we recommend you read over some of our problem-specific articles.

What is Focus Camera?

Focus Camera is a premier online retailer, specializing in a wide range of photography and electronics products. As an authorized dealer for numerous popular brands, we offer a variety of cameras, lenses, accessories, drones, and audiovisual equipment. Our extensive selection caters to both amateur and professional photographers, videographers, and tech enthusiasts. However, Focus Camera is not just a retailer; we also provide expert advice, tutorials, and educational resources through our blog and YouTube channel. With exceptional customer service, fast shipping, competitive pricing, and exclusive deals, Focus Camera strives to be a one-stop shop for all your photography and electronics needs. Whether you are a hobbyist or a professional, we aim to provide you with the best products and support to capture your special moments and explore your creative potential.

Where is Focus Camera located?

Focus Camera is located in Brooklyn, New York. With a physical address at 895 McDonald Avenue, it is conveniently situated for both residents and visitors. The location provides easy access to a wide range of photography and electronics products. As a trusted retailer, Focus Camera offers a diverse selection of camera gear, video equipment, audio accessories, and home electronics. Customers can visit the physical store to browse products, seek expert advice, or make purchases. In addition, the website allows customers to conveniently shop online and have their orders delivered to their doorstep. Focus Camera's central location in Brooklyn ensures that customers can access high-quality photography and electronics gear with ease.

What products does Focus Camera sell?

Focus Camera sells a wide range of products to cater to various photography and electronics needs. Our extensive inventory includes digital cameras, DSLRs, mirrorless cameras, camera lenses, tripods, camera bags, memory cards, and photography accessories. Additionally, we offer a comprehensive selection of audio and video equipment, such as headphones, speakers, soundbars, TVs, projectors, and home theater systems. We also provide a variety of consumer electronics, including tablets, laptops, smartphones, drones, smart home devices, and gaming consoles. In addition, we offer binoculars, telescopes, and other optical equipment for outdoor enthusiasts. Furthermore, we sell office supplies, small appliances, kitchenware, and fitness trackers. With our diverse range of products, customers can find everything they need for their photography, electronics, and lifestyle needs in one convenient place.

Top Focus Camera customer service problems

Click the link above to get answers to just about any Focus Camera customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Focus Camera Customer Service Contacts

There are of course other ways to contact Focus Camera customer service besides the phone. Below we list the best ones, by medium.

Focus Camera Customer Service Live Chat - Customer Service
Click the link for online chat
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Focus Camera provides this option.

Focus Camera Customer Help Desk / Web Support - Customer Service
Online customer service submission form
As a last, sometimes only, resort- Focus Camera customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Focus Camera's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Focus Camera agent. This phone number is Focus Camera's best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-221-0828 include Returns, Cancel order, Change order, Technical support, Track order and other customer service issues. Rather than trying to call Focus Camera first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or chat. In total, Focus Camera has 1 phone number. It's not always clear what is the best way to talk to Focus Camera representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Focus Camera. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Focus Camera. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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