A:Not at this number; hours here are Mon-Thurs: 9am-5pm.The least busy day is Monday, and the most busy day is Friday.If the call center is closed, you can schedule a call.
Q:
How long will I wait on hold?
A:The average hold time is 3 minutes.The longest hold times are on Thursday, and the shortest are on Wednesday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Focus Camera below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Focus Camera phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 0 OR Press 2
What are the hours and when should I call?
Focus Camera operates the call center for this 800-221-0828 phone number Mon-Thurs: 9am-5pm.The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 9 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Focus Camera call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Focus Camera phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Focus Camera staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Focus Camera is Monday.The most busy day to call is Friday.Again, this is based on a sample of 9 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Thursday.
In summation, the best day to call Focus Camera is Monday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Focus Camera staffs the call center well on Monday.
Why Customers Call Focus Camera
If you have time to do a bit of reading before you call Focus Camera, we recommend you read over some of our problem-specific articles.
Focus Camera is a premier online retailer, specializing in a wide range of photography and electronics products. As an authorized dealer for numerous popular brands, we offer a variety of cameras, lenses, accessories, drones, and audiovisual equipment. Our extensive selection caters to both amateur and professional photographers, videographers, and tech enthusiasts. However, Focus Camera is not just a retailer; we also provide expert advice, tutorials, and educational resources through our blog and YouTube channel. With exceptional customer service, fast shipping, competitive pricing, and exclusive deals, Focus Camera strives to be a one-stop shop for all your photography and electronics needs. Whether you are a hobbyist or a professional, we aim to provide you with the best products and support to capture your special moments and explore your creative potential.
Focus Camera is located in Brooklyn, New York. With a physical address at 895 McDonald Avenue, it is conveniently situated for both residents and visitors. The location provides easy access to a wide range of photography and electronics products. As a trusted retailer, Focus Camera offers a diverse selection of camera gear, video equipment, audio accessories, and home electronics. Customers can visit the physical store to browse products, seek expert advice, or make purchases. In addition, the website allows customers to conveniently shop online and have their orders delivered to their doorstep. Focus Camera's central location in Brooklyn ensures that customers can access high-quality photography and electronics gear with ease.
Focus Camera sells a wide range of products to cater to various photography and electronics needs. Our extensive inventory includes digital cameras, DSLRs, mirrorless cameras, camera lenses, tripods, camera bags, memory cards, and photography accessories. Additionally, we offer a comprehensive selection of audio and video equipment, such as headphones, speakers, soundbars, TVs, projectors, and home theater systems. We also provide a variety of consumer electronics, including tablets, laptops, smartphones, drones, smart home devices, and gaming consoles. In addition, we offer binoculars, telescopes, and other optical equipment for outdoor enthusiasts. Furthermore, we sell office supplies, small appliances, kitchenware, and fitness trackers. With our diverse range of products, customers can find everything they need for their photography, electronics, and lifestyle needs in one convenient place.
Click the link above to get answers to just about any Focus Camera customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
More Focus Camera Customer Service Contacts
There are of course other ways to contact Focus Camera customer service besides the phone. Below we list the best ones, by medium.
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Focus Camera provides this option.
As a last, sometimes only, resort- Focus Camera customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Focus Camera's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Focus Camera agent. This phone number is Focus Camera's best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-221-0828 include Returns, Cancel order, Change order, Technical support, Track order and other customer service issues. Rather than trying to call Focus Camera first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or chat. In total, Focus Camera has 1 phone number. It's not always clear what is the best way to talk to Focus Camera representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Focus Camera. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Focus Camera. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.