How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Fly Free America phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 0
Here is how our research team describes the way the Fly Free America phone system greets you: Thanks for calling the corporate offices of Executive Tour and Travel and Fly Free America. This call may be monitored or recorded for training and quality assurance purposes. Our office hours are Monday through Friday 9:00 AM to 5:00 PM. We are closed for lunch between 12:00 and 1:00. Please note that our menu has changed. If you know your party's extension, you may dial it at any time. To activate your certificate, make a deposit for an employee discount promotion, or for general information, please press 0. If you have activated your certificates and would like to make reservations for your Fly Free America certificate or any other airfare certificate, please press 2. If you have activated your vacation of a lifetime or any other hotel reservation request, please press 3. If you have activated your Passage to Fund Cruise redemption certificate or have any other cruise vacation requests, please press 4. If you're calling regarding sales and marketing incentive programs, please press 5. If you're calling to inquire about airfare, please visit our website at www.exectour.
What are the hours and when should I call?
Fly Free America operates the call center for this 386-255-3393 phone number Mon-Fri 9am-5pm ET.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of NaN calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Fly Free America phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Fly Free America staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Fly Free America is Wednesday.The most busy day to call is Friday.Again, this is based on a sample of NaN calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Monday.
The best time to call
In summation, the best day to call Fly Free America is Wednesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Fly Free America staffs the call center well on Wednesday.
More Ways to Contact Fly Free America Customer Service
There are of course other ways to contact Fly Free America customer service besides the phone. Below we list the best ones, by medium.
Use this link or copy and paste it to send customer service an email
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Fly Free America will reply our your email.
Use this link to find customer service help through their website
As a last, sometimes only, resort- Fly Free America customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Fly Free America's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Fly Free America agent. This phone number is Fly Free America's best phone number because NaN customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 386-255-3393 include and other customer service issues. Rather than trying to call Fly Free America first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or web. In total, Fly Free America has 2 phone numbers. It's not always clear what is the best way to talk to Fly Free America representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Fly Free America. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Fly Free America. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.