How do I talk to a live human at Florida Credit Union?
A:1. Account Services and or lost cards Press 3
2a. Account Services Press 1
2b. Card Lost Press 2
3. If you know your account enter your choice, or just press #.Our free phone can also navigate phone menus to get a live human at Florida Credit Union for you.
Q:
Does Florida Credit Union offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 9am-8pm EST.The least busy day is Friday, and the most busy day is Monday.If the call center is closed, you can schedule a call.
Q:
How long will I wait on hold?
A:The average hold time is 2 minutes.The longest hold times are on Friday, and the shortest are on Thursday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Florida Credit Union below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Florida Credit Union phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:1. Account Services and or lost cards Press 3
2a. Account Services Press 1
2b. Card Lost Press 2
3. If you know your account enter your choice, or just press #
Below are some clips we've found from Florida Credit Union's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask you to enter information with the dial pad
"Thank you for calling Florida Credit Union.
Although our branches are currently closed, some services are available by phone.
Please listen carefully as our menu options have changed.
If you know your party's four digit extension, please enter it now."
Excerpt from a call with Florida Credit Union
Sunday, March 10, 2024 2:09 PM
The first phone menu
"Thank you for calling Florida Credit Union.
Although our branches are currently closed, some services are available by phone.
Please listen carefully as our menu options have changed.
If you know your party's four digit extension, please enter it now.
We have loan officers available twenty four hours a day, seven days a week.
For balance and account information using our virtual assistant, Flora, press one.
For information regarding your credit or debit card, press two."
Excerpt from a call with Florida Credit Union
Sunday, February 18, 2024 11:22 PM
After you press 2
"To repeat these choices, please remain on the line.
Thank you for choosing card services.
For a lost or stolen card or to report activity you believe to be fraudulent, press one.
To change your PIN on your card, press two."
Excerpt from a call with Florida Credit Union
Sunday, February 18, 2024 11:25 PM
What are the hours and when should I call?
Florida Credit Union operates the call center for this 800-284-1144 phone number Mon-Fri 9am-8pm ET.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 8 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Florida Credit Union call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Florida Credit Union phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Florida Credit Union staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Florida Credit Union is Friday.The most busy day to call is Monday.Again, this is based on a sample of 8 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Friday.
In summation, the best day to call Florida Credit Union is Friday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Florida Credit Union staffs the call center well on Friday.
Why Customers Call Florida Credit Union
Below is a sample of recent calls to Florida Credit Union, and their purpose. Are any of these similar to the reason you are trying to call?
Inquiry about savings account status: "I forgot to bring the five dollar. I'll bring that in week, but I wanna know where the account's still open."
- From a call lasting 5m 22s , Feb 18, 2024 11:29 PM
Inquiry about account status: "Is my account still open for my savings and checking accounts?"
- From a call lasting 2m 12s , Feb 18, 2024 11:25 PM
Conclusion and closing notes
This is Florida Credit Union's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Florida Credit Union agent. This phone number is Florida Credit Union's best phone number because 48 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-284-1144 include Setup an account, Question, Complaint and other customer service issues. Rather than trying to call Florida Credit Union first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Florida Credit Union has 1 phone number. It's not always clear what is the best way to talk to Florida Credit Union representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Florida Credit Union. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Florida Credit Union. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.