FlightHub Customer Service

Phone Number & Contact Info

FlightHub's Best Phone Number

Toll-free·Calls Customer Service·Most popular FlightHub number

How do I talk to a live human at FlightHub?

A:Press 2 then 1 then 6 then 5

Does FlightHub offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 8am-midnight, Sat-Sun 8am-4pm EST. The least busy day is Saturday, and the most busy day is Monday.

How long will I wait on hold?

A:The average hold time is 44 minutes. The longest hold times are on Monday, and the shortest are on Friday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this FlightHub phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 2 then 1 then 6 then 5
Below are some clips we've found from FlightHub's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Welcome to Firehub. FlightHub. For service in English, press two. If you have an existing booking number or would like to use your future travel credit or voucher, please press one."
Excerpt from a call with FlightHub
Monday, January 8, 2024 1:31 AM

They may ask you to enter information with the dial pad

"Welcome to Flyhub. Your partner for all your travel needs. For service in English, press two. Did you know you can now reach us through our new tech messaging service? It's fast, easy, and ensures you're getting the help you need right when you need it.
To activate our new text messaging service with your mobile device, please press one.
Or to remain on the phone, please enter your nine digit booking number."
Excerpt from a call with FlightHub
Tuesday, April 30, 2024 2:29 AM

What are the hours and when should I call?

FlightHub operates the call center for this 800-711-1755 phone number Mon-Fri 8am-midnight, Sat-Sun 8am-4pm ET. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 353 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this FlightHub phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like FlightHub staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call FlightHub is Saturday. The most busy day to call is Monday, which averages 223% more phone calls by comparison. Again, this is based on a sample of 353 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Monday.

The best time to call FlightHub

In summation, the best day to call FlightHub is Friday. It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that FlightHub staffs up on Friday to handle the higher call volume, and that makes it the best time to call.

Why Customers Call FlightHub

Below is a sample of recent calls to FlightHub, and their purpose. Are any of these similar to the reason you are trying to call?
Issue with booking payment: "I tried putting it through again, and I got declined again."
- From a call lasting 6m 2s , Mar 26, 2024 3:40 AM
Flight booking discrepancy: "Both etickets were issued at the exact same time, but our return flights are different."
- From a call lasting 11m 6s , Mar 18, 2024 3:40 PM
Flight date change: "I need to change my flight to be four days from today."
- From a call lasting 4m 59s , Mar 3, 2024 3:24 AM
Flight booking cancellation: "I tried to book flights from London to Rome, but no confirmation, need them canceled."
- From a call lasting 19m 2s , Feb 21, 2024 3:32 AM
Seat confirmation request: "I want an aisle seat or a window seat, I don't want the middle seat."
- From a call lasting 46m 32s , Jan 9, 2024 4:48 PM
Refund request for ticket: "I need money back, but I still have money in there. Right?"
- From a call lasting 3m 29s , Jan 6, 2024 8:11 PM

Conclusion and closing notes

This is FlightHub's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a FlightHub agent. This phone number is FlightHub's best phone number because 6,234 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-711-1755 include and other customer service issues. Rather than trying to call FlightHub first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, FlightHub has 1 phone number. It's not always clear what is the best way to talk to FlightHub representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for FlightHub. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like FlightHub. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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