FlightHub Customer Service
Phone Number & Contact Info
Q:
How do I talk to a live human at FlightHub?
Q:
Does FlightHub offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 8am-midnight, Sat-Sun 8am-4pm EST. The least busy day is Sunday, and the most busy day is Monday. If the call center is closed, you can schedule a call. Q:
How long will I wait on hold?
A:The average hold time is 44 minutes. The longest hold times are on Thursday, and the shortest are on Wednesday. You can skip the hold time for free. How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for FlightHub below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this FlightHub phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 2 then 1 then 6 then 5
Below are some clips we've found from FlightHub's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Welcome to Firehub.
FlightHub. For service in English, press two.
If you have an existing booking number or would like to use your future travel credit or voucher, please press one."
Excerpt from a call with FlightHub
Monday, January 8, 2024 1:31 AM
They may ask you to enter information with the dial pad
"Welcome to FlightHub, your partner for all your travel needs.
For English, press one. FlightHub.
If you have an existing booking number or would like to use your future travel credit or voucher, please press one.
If you would like to make a new booking please enter your nine digit booking number."
Excerpt from a call with FlightHub
Monday, July 1, 2024 5:28 PM
What are the hours and when should I call?
FlightHub operates the call center for this 800-711-1755 phone number Mon-Fri 8am-midnight, Sat-Sun 8am-4pm ET. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 421 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the FlightHub call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this FlightHub phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like FlightHub staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call FlightHub is Sunday. The most busy day to call is Monday, which averages 271% more phone calls by comparison. Again, this is based on a sample of 421 calls made with our AI-powered, web-based phone in the last 90 days.
- Sun
- Quietest
- Mon
- Busiest
- Tue
- Wed
- Thu
- Fri
- Sat
The shortest wait on hold
We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Thursday.
The best time to call FlightHub
In summation, the best day to call FlightHub is Friday.
Why Customers Call FlightHub
Below is a sample of recent calls to FlightHub, and their purpose. Are any of these similar to the reason you are trying to call?
Issue with booking payment: "I tried putting it through again, and I got declined again."- From a call lasting 6m 2s , Mar 26, 2024 3:40 AM
Flight booking discrepancy: "Both etickets were issued at the exact same time, but our return flights are different."- From a call lasting 11m 6s , Mar 18, 2024 3:40 PM
Flight date change: "I need to change my flight to be four days from today."- From a call lasting 4m 59s , Mar 3, 2024 3:24 AM
Flight booking cancellation: "I tried to book flights from London to Rome, but no confirmation, need them canceled."- From a call lasting 19m 2s , Feb 21, 2024 3:32 AM
Seat confirmation request: "I want an aisle seat or a window seat, I don't want the middle seat."- From a call lasting 46m 32s , Jan 9, 2024 4:48 PM
Refund request for ticket: "I need money back, but I still have money in there. Right?"- From a call lasting 3m 29s , Jan 6, 2024 8:11 PM
Conclusion and closing notes
This is FlightHub's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a FlightHub agent. This phone number is FlightHub's best phone number because 6,234 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-711-1755 include and other customer service issues. Rather than trying to call FlightHub first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, FlightHub has 1 phone number. It's not always clear what is the best way to talk to FlightHub representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for FlightHub. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like FlightHub. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.