Fairfield Inn and Suites Customer Service

Phone Number & Contact Information

800-721-7033
Toll-free·Calls Customer Service·Most popular Fairfield Inn and Suites number
Q:How do I get a live human at Fairfield Inn and Suites?
A:Press 1, press 2, enter phone number
Q:Does Fairfield Inn and Suites offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Tuesday, and the most busy day is Friday. Details
Q:How long will I have to wait on hold?
A:The average hold time is 4 minutes. The longest hold times are on Wednesday, and the shortest are on Friday.

More Fairfield Inn and Suites Customer Phone Numbers

888-236-2427 - Reservations
Toll-free · Press 1, press 2, enter phone number ·

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Fairfield Inn and Suites phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1, press 2, enter phone number
Below are some clips we've found from Fairfield Inn and Suites's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask your reason for calling (instead of a menu)
"Thank you for calling Marriott.
If you are calling to book a new reservation, please say new reservation or press one.
Otherwise, tell me in a few words."
Excerpt from a call with Fairfield Inn and Suites
Tuesday, April 16, 2024 7:55 PM
They may ask you to say or enter information
"Thank you for calling Marriott. Would you be interested in learning more about the Marriott Bonvoy Bevy American Express card? Eligible applicants can earn eighty five thousand bonus points.
Additional terms and conditions apply.
To learn more, you can say yes or no."
Excerpt from a call with Fairfield Inn and Suites
Tuesday, February 27, 2024 3:45 AM
The first phone menu
"Thank you for calling Marriott. If you're sorry. I didn't get that. Let's try again. If you are calling to book I'm not quite sure what you mean. If you I still didn't hear you clearly.
Press one if you're calling to book a new reservation.
Or press two for help with something else."
Excerpt from a call with Fairfield Inn and Suites
Sunday, March 10, 2024 4:22 PM

What are the hours and when should I call?

Fairfield Inn and Suites operates the call center for this 800-721-7033 phone number 24 hours, 7 days. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 194 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Fairfield Inn and Suites phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Fairfield Inn and Suites staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Fairfield Inn and Suites is Tuesday. The most busy day to call is Friday, which averages 138% more phone calls by comparison. Again, this is based on a sample of 194 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Tue
Quietest
Wed
Thu
Fri
Busiest
Sat
The shortest wait on hold
We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Wednesday.
The best time to call
In summation, the best day to call Fairfield Inn and Suites is Tuesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Fairfield Inn and Suites staffs the call center well on Tuesday.

Why call this Fairfield Inn and Suites number?

Below is a sample of recent calls to Fairfield Inn and Suites, and their purpose. Are any of these similar to the reason you are trying to call?
Making hotel reservation: "I want the one by the convention center in Fort Worth, Texas for July twenty ninth check-in and August fourth check out."
- From a call lasting 11m 49s , Apr 6, 2024 9:57 PM
Billing dispute: "I was charged and I did not stay there."
- From a call lasting 5m 17s , Mar 23, 2024 12:18 AM
Room reservation issue: "They said we live too close, we couldn't get a room."
- From a call lasting 32m 3s , Mar 10, 2024 7:21 AM
Seeking supervisor assistance: "I wanna speak to a supervisor."
- From a call lasting 11m 58s , Mar 10, 2024 7:08 AM
Refund request for pet policy: "I want to make sure I am going to get my money back for the second night because this hotel does not accept pets."
- From a call lasting 8m 12s , Mar 10, 2024 1:05 AM
Transfer request: "Transfer to an associate."
- From a call lasting 2m 38s , Mar 10, 2024 1:01 AM
Hotel voucher transfer request: "I was wondering if there's any way you could transfer it to the Sheraton."
- From a call lasting 5m 19s , Mar 9, 2024 12:31 AM
Billing discrepancy for hotel stay: "I noticed you guys took a nice little chunk out of my bank account for a hotel stay that we never took part in."
- From a call lasting 6m 23s , Feb 27, 2024 3:45 AM
Checking reservation: "I just wanted to confirm my reservation with you."
- From a call lasting 1m 43s , Feb 12, 2024 9:11 PM
Requesting to speak to corporate: "I need to speak to the corporate."
- From a call lasting 21m 31s , Feb 9, 2024 5:40 PM

Conclusion and closing notes

This is Fairfield Inn and Suites's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Fairfield Inn and Suites agent. This phone number is Fairfield Inn and Suites's best phone number because 1,326 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-721-7033 include Make a booking, Change booking, Cancel booking, Overcharge/Strange charge, Loyalty program and other customer service issues. Rather than trying to call Fairfield Inn and Suites first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Fairfield Inn and Suites has 2 phone numbers. It's not always clear what is the best way to talk to Fairfield Inn and Suites representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Fairfield Inn and Suites. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Fairfield Inn and Suites. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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