FAO Schwarz Phone Number

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800-426-8697
Customer service
Current Wait: 5 mins (2m avg)
Hours: 24 hours, 7 days; best time to call: 10:15am
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Reasons customers like you called recently

I have the * in * table top easel. Would like replacement markers please.
I have been trying to reach out to customer service.. the number given is a fax number...
On Christmas Eve ****, wWe purchased the last * in * Wooden Dollhouse with accessories...
I want to get my niece a gift certificate digitally,*So she can pick something out onli...
Like to how long does shipping cost
I bought Sharper Image RC Robot Combat at FAO Schwartz in NYC around Christmas ****. I...
My “Thunder Jet X” started only moving to the left and after switching the blades aroun...
We purchased a $** drone in August and by October it is no longer working. We can't fin...
Trying to talk to someone. I tried this before but no one called back. Hopefully this...
we would like to know if there are more tracks and accessories to the train set we boug...
I want to order the kids ride on train and extra track* Need to speak with someone re s...
Need to speak with someone about the ride on train and extra track
Ordered items in store to be shipped but haven’t received the items or an email. I’ve...
To Whom it May Concern:**I sent the email below to you six days ago and still no respon...
My son (aged *), received a Christmas gift from his grandmother. The *** piece custom b...
See more recent reasons for calling

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Customer Number 800-426-8697 - by the Numbers

Phone number to dial800-426-8697
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial10:15am
Navigate phone maze to a humanDirect to human
Average wait
Current wait5
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone
Quality of communication75%
Quality of help77%
Customer votes699
Information last updatedTue Nov 30 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

FAO Schwarz's Best Toll-Free/800 Customer Phone Number

This is FAO Schwarz's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a FAO Schwarz agent. This phone number is FAO Schwarz's Best Phone Number because 384 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-426-8697 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call FAO Schwarz first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, FAO Schwarz has 1 phone number. It's not always clear what is the best way to talk to FAO Schwarz representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting FAO Schwarz - by phone or otherwise

While 800-426-8697 is FAO Schwarz's best toll-free number, it is also the only way to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides trying to call, you can also start by telling us what the issue is above so we might be able to match you with the best form of communication or a written guide. If you think this information is inaccurate or know of other ways to contact FAO Schwarz please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for FAO Schwarz.

What is GetHuman's Relationship to FAO Schwarz?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like FAO Schwarz. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

FAO Schwarz Contact Info

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