Exxon Mobil Card Customer Service

Phone Number & Contact Info

Exxon Mobil Card's Best Phone Number

800-344-4355
Toll-free·Calls Personal Card Inquiries·Most popular Exxon Mobil Card number
Q:

How do I talk to a live human at Exxon Mobil Card?

A:Must have either your account number or social security number to speak to a representative.
Q:

Does Exxon Mobil Card offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 7am-9pm, Sat 9am-:30pm, Sun 11am-7:30pm CST. The least busy day is Friday, and the most busy day is Wednesday.
Q:

How long will I wait on hold?

A:The average hold time is 3 minutes. The longest hold times are on Friday, and the shortest are on Tuesday. How is this calculated?

Exxon Mobil Card Customer Phone Numbers

Payments

800-243-9966
Toll-free · 24 hours, 7 days · Calling this Exxon Mobil Card number should go right to a real human being · For questions about your Exxon personal card or smart card plus, press 1. For questions about our rewards plus or mobile app, press 2. To share your experience at a store, press 3. For warm up plus benefits, press 4. If you are interested in branding your mobile station with Exxon, press 5. For all other inquiries, press 6.

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Exxon Mobil Card phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Must have either your account number or social security number to speak to a representative.
Here is how our research team describes the way the Exxon Mobil Card phone system greets you: How would you like to access your account information? To use your account number, say "account number" or press 1. To use your social security number, say "social security number" or press 2.
Below are some clips we've found from Exxon Mobil Card's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

They may ask your reason for calling (instead of a menu)

"Welcome to ExxonMobil card services. This call may be monitored or recorded. How can I help you today?"
Excerpt from a call with Exxon Mobil Card
Sunday, May 26, 2024 5:34 AM

What are the hours and when should I call?

Exxon Mobil Card operates the call center for this 800-344-4355 phone number Mon-Fri 7am-9pm, Sat 9am-:30pm, Sun 11am-7:30pm CT. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 368 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Exxon Mobil Card phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Exxon Mobil Card staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Exxon Mobil Card is Friday. The most busy day to call is Wednesday. Again, this is based on a sample of 368 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Friday.

The best time to call Exxon Mobil Card

In summation, the best day to call Exxon Mobil Card is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Exxon Mobil Card staffs the call center well on Friday.

Why Customers Call Exxon Mobil Card

If you have time to do a bit of reading before you call Exxon Mobil Card, we recommend you read over some of our problem-specific articles.

What is the Exxon Mobil Card?

The Exxon Mobil Card is a credit card specifically designed for convenient fuel and everyday purchases. With this card, customers can enjoy a range of benefits, such as earning points and discounts on fuel, as well as additional rewards on groceries, dining, and other qualifying purchases. The card offers flexibility and can be used at any Exxon or Mobil branded station across the United States. Accepted at over 11,500 Exxon and Mobil locations, it provides a convenient way to pay for fuel, services, and products. Furthermore, the Exxon Mobil Card provides online account management, allowing customers to easily track their purchases, make payments, and redeem rewards. With its various advantages and nationwide acceptance, the Exxon Mobil Card is an excellent choice for individuals looking for a seamless and rewarding fuel and everyday purchase experience.

Is there an annual fee for the Exxon Mobil Card?

No, there is no annual fee for the Exxon Mobil Card. The card provides convenient payment options while earning rewards on fuel purchases at Exxon and Mobil stations. It is designed to give customers a seamless experience and eliminate the hassle of an annual fee. With the Exxon Mobil Card, cardholders can save money and earn rewards every time they fill up at participating locations. It offers exclusive benefits such as discounts, personalized offers, and convenient payment options. By choosing the Exxon Mobil Card, customers can enjoy the convenience and savings without any additional annual fees.

What are the benefits of having an Exxon Mobil Card?

The benefits of having an Exxon Mobil Card are diverse and cater to the needs of frequent drivers. Firstly, cardholders can earn valuable rewards, such as points on fuel purchases, which can be redeemed for discounts on future purchases or even free fuel. Additionally, the card offers a convenient payment option, removing the need to carry cash or use other payment methods. Cardholders also gain access to exclusive promotions, such as limited-time offers and discounts on various products and services. The Exxon Mobil Card provides enhanced security with fraud liability protection and optional card controls through the mobile app. Moreover, using the card at Exxon and Mobil stations allows customers to accumulate rewards and maximize savings. Ultimately, it is a valuable tool for individuals seeking affordability, convenience, and rewards for their fuel purchases.

Top Exxon Mobil Card customer service problems

Click the link above to get answers to just about any Exxon Mobil Card customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Exxon Mobil Card, and their purpose. Are any of these similar to the reason you are trying to call?
Payment inquiry: "I'm calling about a payment I made."
- From a call lasting 9m 21s , May 26, 2024 5:34 AM
Check application status: "I applied for an Exxon credit card and I just wanna know what the results are."
- From a call lasting 4m 5s , Mar 12, 2024 8:21 PM
Checking application status: "I applied for it yesterday. I just want a results of it."
- From a call lasting 3m 42s , Mar 12, 2024 8:14 PM
Report lost credit card: "Well, unfortunately, I lost my credit card yesterday and I need to cancel my Exxon card."
- From a call lasting 6m 55s , Feb 14, 2024 6:54 PM

More Exxon Mobil Card Customer Service Contacts

There are of course other ways to contact Exxon Mobil Card customer service besides the phone. Below we list the best ones, by medium.

Exxon Mobil Card Customer Help Desk / Web Support

exxon.com - Customer Service
Online customer service support
As a last, sometimes only, resort- Exxon Mobil Card customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Exxon Mobil Card's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Exxon Mobil Card agent. This phone number is Exxon Mobil Card's best phone number because 2,208 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-344-4355 include Setup an account, Question, Complaint, Lower my rate and other customer service issues. Rather than trying to call Exxon Mobil Card first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Exxon Mobil Card has 2 phone numbers. It's not always clear what is the best way to talk to Exxon Mobil Card representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Exxon Mobil Card. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Exxon Mobil Card. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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