Evian Customer Service

Phone Number & Contact Info

Evian's Best Phone Number

Toll-free·Calls Customer Service·Most popular Evian number

How do I talk to a live human at Evian?

A:Calling this Evian number should go right to a real human being

Does Evian offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Monday, and the most busy day is Friday.

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Evian phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Evian number should go right to a real human being
In fact, much of this information on this page is superfluous because this Evian phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Evian operates the call center for this 800-633-3363 phone number 24 hours, 7 days. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 64 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Evian phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Evian staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Evian is Monday. The most busy day to call is Friday. Again, this is based on a sample of 64 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Tuesday.

The best time to call Evian

In summation, the best day to call Evian is Monday. In this case, it's a no-brainer. Monday is not only the least busy day for calling this Evian number, but it is also the day with the shortest hold times.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Evian

If you have time to do a bit of reading before you call Evian, we recommend you read over some of our problem-specific articles.

Is Evian water filtered?

Yes, Evian water undergoes a meticulous filtration process. Evian begins its journey as rain and snowfall on the peaks of the French Alps, where it is naturally filtered for over 15 years through layers of glacial rocks. This natural filtration process helps to purify and enrich the water with essential minerals. To ensure consistent quality, the water is then collected from the protected catchment area and transported to the bottling facility. At the facility, the water goes through several stringent filtration steps to further enhance its purity and remove any impurities. Evian's commitment to the highest standards of filtration guarantees that consumers enjoy the purest, pristine, and refreshing water possible from the source to the bottle.

Is Evian water safe to drink?

Yes, Evian water is safe to drink. At Evian, we prioritize the quality and safety of our water. Our water goes through a rigorous process of filtration and purification to meet and exceed the strictest international standards. The source of our water is the pristine Evian mineral water spring, located in the French Alps. It is protected from any potential contamination and pollution, ensuring its purity. Furthermore, our bottling process is closely monitored to maintain the highest level of hygiene. We consistently conduct comprehensive testing to guarantee the safety and quality of our water. Therefore, you can have complete confidence in drinking Evian water as a refreshing and safe choice for hydration.

Can Evian water be recycled?

Yes, Evian water can be recycled. We are committed to minimizing our impact on the environment, and recycling is an important part of that commitment. Evian bottles are made from PET plastic, which is widely recyclable. After consumption, we encourage our customers to separate the bottle from the cap, rinse it, and place it in their recycling bin. Additionally, we have partnered with various recycling programs and organizations to ensure that our bottles are recycled efficiently. By recycling Evian bottles, you are helping to reduce waste and promote a more sustainable future. Together, we can make a difference.

Top Evian customer service problems

Click the link above to get answers to just about any Evian customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is Evian's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Evian agent. This phone number is Evian's best phone number because 384 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-633-3363 include Where to buy, Complaint, Safety concern, Returns, Product information and other customer service issues. Rather than trying to call Evian first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Evian has 1 phone number. It's not always clear what is the best way to talk to Evian representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Evian. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Evian. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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