A:Not at this number; hours here are Mon-Fri 9am-5pm EST.The least busy day is Friday, and the most busy day is Tuesday.See below for more and to learn where this data comes from.
Q:How long will I have to wait on hold?
A:The average hold time is 2 minutes.The longest hold times are on Monday, and the shortest are on Wednesday.
This is the #2 most popular Etihad Airways phone number out of 2. Click below to go back to the main customer service number and other contact information:
Main phone number · Toll-free · Press 1 for English. Press 1 at the menu that gives you three options - that's the option if you want to make a first class booking or you're a frequent flyer. You'll be prompted for your 12-digit member ID number, but you can press * ·
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Etihad Airways phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Keep pressing 0
Below are some clips we've found from Etihad Airways's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Hello, and thank you for calling. Please listen carefully and hold for additional information as the number you dialed is changed.
Are you booking air travel soon?
It doesn't matter where you're traveling. We can save you up to eighty percent when you purchase your airline tickets.
Press one to speak with a travel consultant Again air travel and save up to eighty percent please press one now.
Press one now to save money booking domestic or international travel.
Otherwise, please hold.
Having issues with pests like mice, roaches, spiders, bedbugs, termites, or other nasty home intruders?"
Excerpt from a call with Etihad Airways
Wednesday, April 24, 2024 4:28 AM
What are the hours and when should I call?
Etihad Airways operates the call center for this 888-838-4423 phone number Mon-Fri 9am-5pm ET.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 2,382 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Etihad Airways phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Etihad Airways staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Etihad Airways is Friday.The most busy day to call is Tuesday.Again, this is based on a sample of 2,382 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Monday.
The best time to call
In summation, the best day to call Etihad Airways is Friday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Etihad Airways staffs the call center well on Friday.