How do I talk to a human at this Etihad Airways number?
A:Press 1 for English. Press 1 at the menu that gives you three options - that's the option if you want to make a first class booking or you're a frequent flyer. You'll be prompted for your 12-digit member ID number, but you can press *
Q:
Does this phone number work 24/7?
A:Yes! This phone number operates 24 hours a day, 7 days a week.The least busy day is Sunday, and the most busy day is Thursday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to Etihad Airways Customer Service?
A:The average hold time is 2 minutes.The longest hold times are on Wednesday, and the shortest are on Monday.
This is the #2 most popular Etihad Airways phone number out of 3. Click above to go back to the main customer service number and other contact information, including Etihad Airways email addresses, twitter handles, and live chat options.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Etihad Airways phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1 for English. Press 1 at the menu that gives you three options - that's the option if you want to make a first class booking or you're a frequent flyer. You'll be prompted for your 12-digit member ID number, but you can press *
Below are some clips we've found from Etihad Airways's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Etihad Airways.
To continue in English, please press one.
We're committed to protecting your personal details.
To read our privacy policy, visit at etihad dot com.
Our IVR options have changed. To help direct your call, please listen carefully to the following options.
For first and business flights, please choose one.
For economy flights, please pick two.
For questions about To make a new booking, please select one.
If you have an existing booking, please choose two.
At the end of today's call, you'll hear a series questions about the service you've received.
Your feedback is really important.
And helps us to continually improve our service.
Please continue to hold for a few seconds after speaking with our agent.
Your call may be recorded for training and quality purposes.
Thank you for calling Aetna Airways. This is Nico speaking. May I have your name?"
Excerpt from a call with Etihad Airways
Tuesday, February 13, 2024 7:43 PM
What are the hours and when should I call?
Etihad Airways operates the call center for this 877-690-0767 phone number 24 hours, 7 days. The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 598 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Etihad Airways phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Etihad Airways staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Etihad Airways is Sunday.The most busy day to call Etihad Airways is Thursday. Again, this is based on a sample of 598 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Thu
Busiest
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Wednesday.
The best time to call
In summation, the best day to call Etihad Airways is Wednesday.
Why call this Etihad Airways number?
Below is a sample of recent calls to Etihad Airways, and their purpose. Are any of these similar to the reason you are trying to call?
Baggage query and payment: How many excess baggage have I have have I added? One or two?
Taken from a call on Thursday, July 18, 2024 7:30 AM
Inquiring about luggage discount: I wanted to add additional luggage at the discounted price I saw yesterday, is that deal still available?
Taken from a call on Thursday, July 18, 2024 7:21 AM
Luggage allowance clarification: Can I have a handbag as well or is that separate?
Taken from a call on Tuesday, July 16, 2024 2:01 AM
Language preference: Talking you Hindi? English.
Taken from a call on Tuesday, June 11, 2024 4:01 AM
Transit visa inquiry: I have an inquiry regarding the transit visa, as I will only be staying in the airport during my layover.
Taken from a call on Wednesday, April 3, 2024 12:16 AM
Payment query for reserved seats: I was just getting my wife to send me the link onto my email account, and then I can pay it from you.
Taken from a call on Sunday, March 31, 2024 3:12 PM
Visa requirements for layover: Will you allow me to stay without Visa during layover at Abu Dhabi airport?
Taken from a call on Friday, March 22, 2024 7:29 AM
Inquiring about transit visa: I'm just inquiring about the transit visa for Etihad.
Taken from a call on Tuesday, March 12, 2024 10:50 AM
Flight booking inquiry: I'm flying from India to United States and I have a domestic connection from Ahmedabad to Columbus, Ohio.
Taken from a call on Wednesday, March 6, 2024 9:22 PM
Inquiring about travel plans: Will my father come to you?
Taken from a call on Sunday, February 18, 2024 9:18 PM