Ethan Allen Customer Service

Phone Number & Contact Info

Ethan Allen's Best Phone Number

888-324-3571
Toll-free·Calls Customer Service·Most popular Ethan Allen number
Q:

How do I talk to a live human at Ethan Allen?

A:Calling this Ethan Allen number should go right to a real human being
Q:

Does Ethan Allen offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Thursday, and the most busy day is Monday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Ethan Allen phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Ethan Allen number should go right to a real human being
In fact, much of this information on this page is superfluous because this Ethan Allen phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Ethan Allen operates the call center for this 888-324-3571 phone number 24 hours, 7 days. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 28 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Ethan Allen phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Ethan Allen staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Ethan Allen is Thursday. The most busy day to call is Monday. Again, this is based on a sample of 28 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Wednesday.

The best time to call Ethan Allen

In summation, the best day to call Ethan Allen is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Ethan Allen staffs the call center well on Thursday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Ethan Allen

If you have time to do a bit of reading before you call Ethan Allen, we recommend you read over some of our problem-specific articles.

What is Ethan Allen's return policy?

Ethan Allen's return policy allows customers to return most products within 30 days of purchase for a refund or exchange. The items must be in their original condition, unused, and accompanied by the original receipt. However, custom orders, clearance items, and floor samples are generally non-returnable. Additionally, fees may apply for restocking or handling, which will be deducted from the refund amount. Online purchases can be returned via mail or in-store, but shipping costs may not be refunded. To initiate a return, customers are advised to contact the nearest Ethan Allen store or reach out to the customer service team. For further information and specific details, customers can refer to the company's website or inquire directly with the store.

What is the warranty on Ethan Allen products?

Ethan Allen offers a comprehensive warranty on their products to ensure customer satisfaction. With the goal of providing long-lasting value and quality, their furniture comes with varying warranty periods depending on the specific item. Generally, Ethan Allen offers a one-year warranty against manufacturing defects and workmanship issues. Additionally, they offer a lifetime warranty on certain furniture frames and other wood products. This warranty covers any defects in materials or construction under normal household use. However, reasonable wear and tear or damage caused by misuse or negligence is not covered. To honor the warranty, customers are advised to retain their receipt, as proof of purchase is required. For more detailed warranty information, it is recommended to refer to the specific product's documentation or contact Ethan Allen's customer support.

Are there any physical Ethan Allen stores?

Yes, Ethan Allen has physical stores across the United States and Canada. With a strong presence, customers can find Ethan Allen stores conveniently located in various cities and regions. These physical locations offer customers the opportunity to experience the quality and craftsmanship of Ethan Allen furniture firsthand. Customers can explore a wide range of home furnishings, from sofas and chairs to bed frames and dining sets, in beautifully designed showroom settings. Knowledgeable staff members are available to assist customers and provide expert advice on furniture styles, fabric choices, and room designs. Additionally, these physical stores often feature design centers where customers can work with interior design professionals to create personalized spaces that reflect their unique style and needs.

Top Ethan Allen customer service problems

Click the link above to get answers to just about any Ethan Allen customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is Ethan Allen's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Ethan Allen agent. This phone number is Ethan Allen's best phone number because 168 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-324-3571 include Where to buy, Complaint, Repairs, Returns, Warranty claim and other customer service issues. Rather than trying to call Ethan Allen first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Ethan Allen has 1 phone number. It's not always clear what is the best way to talk to Ethan Allen representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Ethan Allen. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Ethan Allen. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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