How do I talk to a live human at Erie Insurance Group?
A:Calling this Erie Insurance Group number should go right to a real human being.Our free phone can also navigate phone menus to get a live human at Erie Insurance Group for you.
Q:
Does Erie Insurance Group offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Monday, and the most busy day is Wednesday.
Q:
How long will I wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Erie Insurance Group below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Erie Insurance Group phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this Erie Insurance Group number should go right to a real human being
Below are some clips we've found from Erie Insurance Group's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
The first phone menu
"Thank you for calling Erie Insurance.
You have reached us outside of our regular business hours.
Please listen to the following options.
If you have questions or problems regarding your policy, payments, or perhaps you wish to add or remove a vehicle from your policy, then please contact your agent during the courts of the next business day.
Thank you for calling code one one one. Wait while I transfer your call.
Thank you for calling Erie Insurance claims call center.
If you would like to report an automobile glass claim through the Erie Glass program, please press one.
If you want to report claim not related to automobile glass, or need emergency claim service on an existing claim, then please press nine to reach our claim representative."
Excerpt from a call with Erie Insurance Group
Saturday, February 10, 2024 5:44 AM
In fact, much of this information on this page is superfluous because this Erie Insurance Group phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Erie Insurance Group operates the call center for this 877-771-3743 phone number 24 hours, 7 days.The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 97 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Erie Insurance Group call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Erie Insurance Group phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Erie Insurance Group staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Erie Insurance Group is Monday.The most busy day to call is Wednesday, which averages 163% more phone calls by comparison.Again, this is based on a sample of 97 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Quietest
Tue
Wed
Busiest
Thu
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Thursday.
In summation, the best day to call Erie Insurance Group is Monday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Erie Insurance Group staffs the call center well on Monday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why Customers Call Erie Insurance Group
Below is a sample of recent calls to Erie Insurance Group, and their purpose. Are any of these similar to the reason you are trying to call?
Requesting car insurance quote: "I want to have a quotation for my car insurance."
- From a call lasting 32m 7s , Oct 17, 2024 6:06 PM
Request for car insurance quote: "I would like to get a quote on car insurance."
- From a call lasting 8m 20s , Feb 21, 2024 9:09 PM
Information about why customers call Erie Insurance Group is extracted from issues that customers have reported to GetHuman.
As a last, sometimes only, resort- Erie Insurance Group customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Erie Insurance Group's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Erie Insurance Group agent. This phone number is Erie Insurance Group's best phone number because 552 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-771-3743 include Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage and other customer service issues. Rather than trying to call Erie Insurance Group first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Erie Insurance Group has 1 phone number. It's not always clear what is the best way to talk to Erie Insurance Group representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Erie Insurance Group. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Erie Insurance Group. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.