How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Equitable Life & Casualty Insurance Company phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Don't press anything, just hold on the line for a representative.
Here is how our research team describes the way the Equitable Life & Casualty Insurance Company phone system greets you: Thank you for calling Silac Insurance Company. Kindly note this call may be monitored or recorded for quality assurance purposes. Please listen carefully as our menu options have recently changed. For annuity services, Press 1 for agency services or Commission press 2 for long or short-term care. Press 3. For Medicare supplements or life insurance, press 4. For company contact information, press 5, or for any additional questions, please press 9.
Below are some clips we've found from Equitable Life & Casualty Insurance Company's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Equitable. Your call may be monitored or recorded for quality control purposes.
If you would like to speak to a customer service representative regarding your existing account, press one.
For technical support or assistance with our web site, press two."
Excerpt from a call with Equitable Life & Casualty Insurance Company
Thursday, February 15, 2024 7:14 PM
The first phone menu
"Thank you for calling Equitable. Your call may be monitored or recorded for quality control purposes.
To register for online access and electronic delivery, press five.
If you would like to speak to a customer service representative regarding your existing account, press one.
If you would like to speak to a customer service representative regarding your existing account, press one.
For technical support or assistance with our web site, press two."
Excerpt from a call with Equitable Life & Casualty Insurance Company
Thursday, February 15, 2024 7:14 PM
After you press 1
"For technical support to ensure you are routed to the correct service center, please listen to the following options carefully.
For assistance on your retirement cornerstone, investment at your annuity contract, press one.
For your life insurance policy, press two."
Excerpt from a call with Equitable Life & Casualty Insurance Company
Thursday, February 15, 2024 7:14 PM
What are the hours and when should I call?
Equitable Life & Casualty Insurance Company operates the call center for this 866-444-6001 phone number Mon-Fri 7am-5:30pm MT.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 55 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Equitable Life & Casualty Insurance Company phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Equitable Life & Casualty Insurance Company staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Equitable Life & Casualty Insurance Company is Thursday.The most busy day to call is Tuesday.Again, this is based on a sample of 55 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Tuesday.
The best time to call
In summation, the best day to call Equitable Life & Casualty Insurance Company is Thursday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Equitable Life & Casualty Insurance Company staffs the call center well on Thursday.
More Ways to Contact Equitable Life & Casualty Insurance Company Customer Service
There are of course other ways to contact Equitable Life & Casualty Insurance Company customer service besides the phone. Below we list the best ones, by medium.
Use this link to connect with customer service through Facebook
Some customer service teams, like that of Equitable Life & Casualty Insurance Company, accept inquiries through Facebook Messenger. This is a good option if you have a Facebook account, and you may even be able to converse live with an agent this way.
Equitable Life & Casualty Insurance Company's website
As a last, sometimes only, resort- Equitable Life & Casualty Insurance Company customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Equitable Life & Casualty Insurance Company's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Equitable Life & Casualty Insurance Company agent. This phone number is Equitable Life & Casualty Insurance Company's best phone number because 330 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-444-6001 include and other customer service issues. Rather than trying to call Equitable Life & Casualty Insurance Company first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or facebook. In total, Equitable Life & Casualty Insurance Company has 1 phone number. It's not always clear what is the best way to talk to Equitable Life & Casualty Insurance Company representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Equitable Life & Casualty Insurance Company. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Equitable Life & Casualty Insurance Company. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.