Ent Federal Credit Union Customer Service
Phone Number & Contact Info
Q:
How do I talk to a live human at Ent Federal Credit Union?
Q:
Does Ent Federal Credit Union offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 7am-6pm, Sat 8am-4pm MST. The least busy day is Tuesday, and the most busy day is Monday. If the call center is closed, you can schedule a call. Q:
How long will I wait on hold?
A:The average hold time is 3 minutes. The longest hold times are on Friday, and the shortest are on Thursday. You can skip the hold time for free. How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Ent Federal Credit Union below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Ent Federal Credit Union phone number to document the phone system.
Here is how our research team describes the way the Ent Federal Credit Union phone system greets you: If you know the extension you want, press 8. To hear the balance and last 5 transactions on your account and for telephone banking, press 1. Mortgage loans, press 2. Auto, personal, or home equity lines of credit, press 3. Speak to a member service representative, press 4. Lost or stolen debit card, press 5. Report fraud on your account, press 6.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 4 at first menu. Then Press 2.
Below are some clips we've found from Ent Federal Credit Union's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thanks for calling Ent Credit Union. We're currently closed.
If you know the extension you want, press eight at any time.
Press one to quickly hear the balance and the last five transactions on your account."
Excerpt from a call with Ent Federal Credit Union
Wednesday, January 31, 2024 2:13 AM
They may ask you to enter information with the dial pad
"Thank you for calling Ent Credit Union. We're currently closed.
If you know the extension you want, press eight at any time.
Press one to quickly hear the balance and the last five transactions on your account.
To report a lost or stolen card or to please enter your account number followed by the pound sign."
Excerpt from a call with Ent Federal Credit Union
Sunday, March 17, 2024 6:49 PM
The first phone menu
"Thanks for calling Ent Credit Union. We're currently closed.
To reorder your existing Ent checks without any changes, press five.
To repeat this menu, press nine.
You can also talk to a member service representative from seven AM to six PM Monday through Friday, and eight AM to four PM Saturday, mountain time.
If you know the extension you want, press eight at any time.
Press one to quickly hear the balance and the last five transactions on your account.
To report a lost or stolen card or to activate your Entegevite card, press two."
Excerpt from a call with Ent Federal Credit Union
Wednesday, January 31, 2024 2:13 AM
After you press 4
"You entered four. To complete your entry, press the pound sign.
To reenter your input, press asterisk."
Excerpt from a call with Ent Federal Credit Union
Wednesday, January 31, 2024 2:13 AM
What are the hours and when should I call?
Ent Federal Credit Union operates the call center for this 800-525-9623 phone number Mon-Fri 7am-6pm, Sat 8am-4pm MT. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 46 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Ent Federal Credit Union call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Ent Federal Credit Union phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Ent Federal Credit Union staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Ent Federal Credit Union is Tuesday. The most busy day to call is Monday. Again, this is based on a sample of 46 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Friday.
The best time to call Ent Federal Credit Union
In summation, the best day to call Ent Federal Credit Union is Tuesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Ent Federal Credit Union staffs the call center well on Tuesday.
Why Customers Call Ent Federal Credit Union
If you have time to do a bit of reading before you call Ent Federal Credit Union, we recommend you read over some of our problem-specific articles.
What are the requirements for getting a credit card at Ent Federal Credit Union?
To obtain a credit card at Ent Federal Credit Union, you need to meet a few requirements. Firstly, you must be a member of the credit union, which typically involves living, working, or attending school in designated Colorado counties or being related to an existing member. Additionally, you must be at least 18 years of age and have a steady source of income. Ent Federal Credit Union will also evaluate your credit history and creditworthiness to determine your eligibility. It is essential to maintain a good credit score and demonstrate responsible financial behavior. Once you meet these criteria, you can apply for a credit card and enjoy the benefits and features offered by Ent Federal Credit Union.
What are the benefits of having a checking account at Ent Federal Credit Union?
Having a checking account at Ent Federal Credit Union offers a plethora of benefits. Firstly, members can enjoy easy access to their funds through various convenient channels, including online and mobile banking, ATMs, and in-person visits to branches. Secondly, with no monthly fees or minimum balance requirements, maintaining a checking account is hassle-free. Additionally, Ent Federal Credit Union provides free, unlimited check writing, e-statements, and overdraft protection options. Members also have the opportunity to earn interest on their checking account balances, further maximizing their funds. Moreover, Ent offers a robust rewards program, allowing members to earn points on everyday purchases and redeem them for various merchandise and travel rewards. With Ent Federal Credit Union, having a checking account means enjoying superior services, minimal fees, and the added benefits of a reliable and trusted financial institution.
What services does Ent Federal Credit Union offer?
Ent Federal Credit Union offers a wide range of services to meet the financial needs and goals of its members. These services include various checking and savings accounts, loans such as auto, home, and personal loans, as well as credit cards. The credit union also provides online and mobile banking options, making it convenient for members to manage their accounts and make transactions. Ent Federal Credit Union also offers investment services, insurance products, and financial planning assistance to help members build wealth and secure their future. Additionally, members can benefit from additional services like direct deposit, bill pay, and access to a large network of ATMs. Overall, Ent Federal Credit Union strives to provide comprehensive and personalized financial solutions to its members.
Top Ent Federal Credit Union customer service problems
Click the link above to get answers to just about any Ent Federal Credit Union customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
More Ent Federal Credit Union Customer Service Contacts
There are of course other ways to contact Ent Federal Credit Union customer service besides the phone. Below we list the best ones, by medium.
Ent Federal Credit Union Customer Help Desk / Web Support
As a last, sometimes only, resort- Ent Federal Credit Union customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Ent Federal Credit Union's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Ent Federal Credit Union agent. This phone number is Ent Federal Credit Union's best phone number because 276 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-525-9623 include Setup an account, Question, Complaint and other customer service issues. Rather than trying to call Ent Federal Credit Union first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Ent Federal Credit Union has 1 phone number. It's not always clear what is the best way to talk to Ent Federal Credit Union representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Ent Federal Credit Union. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Ent Federal Credit Union. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.