A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Wednesday, and the most busy day is Monday.
Q:
How long will I wait on hold?
A:The average hold time is 4 minutes.The longest hold times are on Wednesday, and the shortest are on Monday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Enplug below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Enplug phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Select any option
What are the hours and when should I call?
Enplug operates the call center for this 855-536-7584 phone number 24 hours, 7 days.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 8 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Enplug call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Enplug phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Enplug staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Enplug is Wednesday.The most busy day to call is Monday.Again, this is based on a sample of 8 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Wednesday.
In summation, the best day to call Enplug is Wednesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Enplug staffs the call center well on Wednesday.
Why Customers Call Enplug
If you have time to do a bit of reading before you call Enplug, we recommend you read over some of our problem-specific articles.
Yes, there is a mobile app available for Enplug. The Enplug mobile app ensures that you can control and manage your displays from anywhere at any time. The app, compatible with both iOS and Android devices, allows you to easily upload and display content, create playlists, and schedule updates for your Enplug digital displays. You can also monitor the performance and status of all your displays remotely, making it convenient for on-the-go management. With the Enplug mobile app, you have the flexibility and convenience to update and customize your displays from the palm of your hand, ensuring your content is engaging and up to date for your audience.
Yes, Enplug offers the option to add multiple users with different access levels. This allows you to tailor access and permissions to specific individuals or teams within your organization. With Enplug's user management feature, you can assign different roles and permissions to each user, ensuring that they only have access to the features and functions relevant to their role. Administrators have full access, while other users can be assigned roles such as content managers or moderators, which have restricted access. With this flexibility, you can empower different teams to manage their own content, while maintaining overall control and security of your Enplug account.
Enplug offers a comprehensive range of features designed to enhance and streamline digital signage experiences. Our platform allows users to easily manage and display content across multiple screens in real-time. With Enplug, you can schedule and customize content, including images, videos, and social media feeds, to effectively engage and captivate your audience. Our solution also offers advanced content filtering and moderation options, ensuring that only relevant and appropriate content is displayed. Enplug's analytics tools provide valuable insights into customer engagement and allow businesses to measure the success of their digital signage campaigns. Additionally, our open API and App Market enable integration with third-party software and offer a wide range of customizable applications for various industries.
Click the link above to get answers to just about any Enplug customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Conclusion and closing notes
This is Enplug's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Enplug agent. This phone number is Enplug's best phone number because 48 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 855-536-7584 include and other customer service issues. Rather than trying to call Enplug first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Enplug has 1 phone number. It's not always clear what is the best way to talk to Enplug representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Enplug. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Enplug. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.