Energysage Customer Service

Phone Number & Contact Information

888-838-4638
Toll-free·Calls Customer Service·Most popular Energysage number
Q:How do I get a live human at Energysage?
A:Press *
Q:Does Energysage offer 24 hour customer service?
A:Not at this number; hours here are Mon-Sun 9am-5pm EST. The least busy day is Monday, and the most busy day is Tuesday. Details
Q:How long will I have to wait on hold?
A:The average hold time is 2 minutes. The longest hold times are on Thursday, and the shortest are on Friday.

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Energysage phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press *
Here is how our research team describes the way the Energysage phone system greets you: Thank you for calling Energy Sage, the country's largest online solar marketplace. Please listen to our options so we can best direct your call. If you're a homeowner looking to go solar or need assistance with your Energy Sage account, please press 1. If you are a solar installer, please press 2. If you are a business or nonprofit looking to go solar, please press 3. If you represent a company or organization looking to partner with Energy Sage, please press 4. If you are a member of the media, please press 5. If you know your party's extension, please dial it now or hit the star key, and a representative will assist you. Recorded for quality and training purposes. Hold for agent.

What are the hours and when should I call?

Energysage operates the call center for this 888-838-4638 phone number Mon-Sun 9am-5pm ET. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 9 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Energysage phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Energysage staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Energysage is Monday. The most busy day to call is Tuesday. Again, this is based on a sample of 9 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Thursday.
The best time to call
In summation, the best day to call Energysage is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Energysage staffs the call center well on Monday.

Conclusion and closing notes

This is Energysage's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Energysage agent. This phone number is Energysage's best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-838-4638 include and other customer service issues. Rather than trying to call Energysage first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Energysage has 1 phone number. It's not always clear what is the best way to talk to Energysage representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Energysage. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Energysage. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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