En Masse Entertainment Customer Service

Phone Number & Contact Info

No customer service phone number
Despite not having a phone number, there is a way to access En Masse Entertainment customer support.

En Masse Entertainment's Best Contact Information


How do I contact En Masse Entertainment customer service?

A:En Masse Entertainment does not have a customer service phone number, but you can contact them through their website.
Unfortunately, the way to contact En Masse Entertainment starts with sifting through their website help and support articles. With luck, you can find a way to submit a form about your issue and then start emailing with them.

Does En Masse Entertainment offer 24 hour customer service?

A:Not by phone. But you can contact En Masse Entertainment 24/7 using other methods. Below is a list of customer service channels and hours.

How to contact En Masse Entertainment Customer Service

There are other ways to contact En Masse Entertainment customer service besides the phone. Below we list them by medium, from most to least popular.

Customer Help Desk / Web Support

support.enmasse.com - Customer Service
Online customer service support
24 hours, 7 days
As a last, sometimes only, resort- En Masse Entertainment customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team. Since this rarely leads to a real-time conversation, GetHuman does not recommend this unless it's the only way.

How should I prepare for my conversation with En Masse Entertainment?

If you have time to do a bit of reading and research, we recommend you read over some of our problem-specific articles. Whatever issue you are having with En Masse Entertainment, we are likely to have an answer and tips to help you get it resolved. Here are some popular problems with brief answers. For details and to ask followup questions live, click on the question.

How Do I Contact En Masse Entertainment Support?

En Masse Entertainment may be slow to respond on social media and Reddit, but this shouldn't discourage you from trying again. They are a small company (even smaller now after they laid off employees), so there's only so much support they can provide at once. En Masse Entertainment Support uses these platforms to communicate with their players, but that doesn't mean that all of your problems will be solved here or answered quickly.

What games does En Masse Entertainment develop?

En Masse Entertainment is a renowned game developer known for its high-quality and immersive titles. With a focus on delivering exceptional multiplayer experiences, En Masse has developed and published numerous successful games. Their flagship title, TERA, a groundbreaking action MMORPG, has captivated millions of players worldwide with its stunning visuals and dynamic combat. En Masse is also behind the popular online first-person shooter, AVA, which features intense team-based battles and strategic gameplay. Additionally, En Masse Entertainment has published a variety of other engaging titles, including Closers, Kritika Online, and The Dark Crystal: Age of Resistance Tactics. With a diverse range of genres and a commitment to player satisfaction, En Masse Entertainment continues to create innovative and captivating games for players of all types.

Does En Masse Entertainment offer refunds for in-game purchases?

En Masse Entertainment does not offer refunds for in-game purchases. Once a purchase is made, whether it is virtual currency, items, or any other in-game content, it is considered final and non-refundable. It's important to make informed decisions before making a purchase, as all sales are considered as-is. The company strives to provide a fair and enjoyable gaming experience, and refunds for in-game purchases would not align with the business model. If there are any concerns or issues regarding purchases, customers are encouraged to reach out to the customer support team for assistance.

Top En Masse Entertainment customer problems and solutions

Click the link above to get answers to just about any En Masse Entertainment customer service question, including step by step guides for the most complex issues. Or click below to detail your problem and we will get you answers instantly.

Conclusion and closing notes

You came here to see En Masse Entertainment's phone number, the real-time current wait on hold and a way to skip right through the phone lines to get right to a En Masse Entertainment agent. There's good news and bad on that: the bad news is that they don't have a phone number, but the good is that we do know how to contact En Masse Entertainment anyways and help you with your issue. Over the last 18 months, 774 customers like you have come in search of a phone number for En Masse Entertainment and helped us confirm they don't have one. Common reasons that people try to call En Masse Entertainment customer support department include and other customer service issues. Rather than trying to call En Masse Entertainment first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via web. Unfortunately, right now En Masse Entertainment doesn't have any phone numbers. It's not always clear what is the best way to talk to En Masse Entertainment representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

How GetHuman Helps If En Masse Entertainment Had a Phone Number

GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for En Masse Entertainment, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from En Masse Entertainment customers like yourself.

GetHuman does not provide call center services or customer support operations for En Masse Entertainment. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like En Masse Entertainment. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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