How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Eloquii phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Don't press anything, just wait on the line.
Here is how our research team describes the way the Eloquii phone system greets you: If you're calling about a recently placed order, press 1. For new orders, press 2. For all other questions, press 3.
Below are some clips we've found from Eloquii's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Welcome to Eloqua. This call may be monitored and recorded for record keeping, training, and quality assurance purposes.
By shopping with us, you agree to our terms of use which are available on any of our full beauty brands websites or upon request.
If you're calling about a recent placed order, press one.
For new orders, press two."
Excerpt from a call with Eloquii
Tuesday, January 9, 2024 11:05 PM
The first phone menu
"Welcome to Eliquis. This call may be monitored and recorded for record keeping, training, and quality assurance purposes.
By shopping with us, you agree to our terms of use, which are available on any of our full beauty brands websites or upon request.
If you're calling about a recently placed order, press one.
For new orders, press two."
Excerpt from a call with Eloquii
Friday, February 16, 2024 5:33 PM
After you press 3
"For all other questions, press three.
For return instructions, press one.
For website problems, press two."
Excerpt from a call with Eloquii
Friday, February 16, 2024 5:33 PM
What are the hours and when should I call?
Eloquii operates the call center for this 844-693-5678 phone number Mon-Fri 9am-5pm ET.The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 65 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Eloquii phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Eloquii staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Eloquii is Tuesday.The most busy day to call is Monday.Again, this is based on a sample of 65 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Friday.
The best time to call
In summation, the best day to call Eloquii is Tuesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Eloquii staffs the call center well on Tuesday.
More Ways to Contact Eloquii Customer Service
There are of course other ways to contact Eloquii customer service besides the phone. Below we list the best ones, by medium.
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Eloquii will reply our your email.
As a last, sometimes only, resort- Eloquii customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Eloquii's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Eloquii agent. This phone number is Eloquii's best phone number because 390 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 844-693-5678 include and other customer service issues. Rather than trying to call Eloquii first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or web. In total, Eloquii has 1 phone number. It's not always clear what is the best way to talk to Eloquii representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Eloquii. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Eloquii. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.