El Pollo Loco Phone Number

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877-375-4968
Customer service
Current Wait: 4 mins (2m avg)
Hours: 24 hours, 7 days; best time to call: 3:30pm
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Reasons customers like you called recently

I was hoping to speak with somebody I just wanted to let you know I went to the El Poll...
I want my money or my food it shouldn't take a month it's not fair to me as a customer
Barcode won't scan for pollo points. No where to take picture
I have a $** El Pollo gift card. When I went online to verify the amount, the card numb...
Dear Pollo,**I’ll See What The Doctor Has To Say And Get Back To You.**MeanWhile...**If...
Problem with entering on the reward app. When i atremp to enter receipt get an error.
Pollo Loco recently had a promotional coupon for chicken enchiladas that expired on...
I have been to your Waxahachie Texas location several times now and am always profiled...
I went to pollo loco today at *:** pm located In *** E Manchester Ave*Los Angeles, CA...
Buenos dias. Lamentablemente esta es mi tienda favorita para comer. En este tienda...
The manager or person in charge was very rude and questioning of my integrity as to whe...
Tonite while patronizing your Crenshaw and Vernon location in Los Angeles, CA ***** you...
See more recent reasons for calling

Help me with my issue

Customer Number 877-375-4968 - by the Numbers

Phone number to dial877-375-4968
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial3:30pm
Navigate phone maze to a humanDirect to human
Average wait
Current wait4
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone
Quality of communication80%
Quality of help78%
Customer votes643
Information last updatedFri Nov 26 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

El Pollo Loco's Best Toll-Free/800 Customer Phone Number

This is El Pollo Loco's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a El Pollo Loco agent. This phone number is El Pollo Loco's Best Phone Number because 384 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-375-4968 include Make a reservation, Delivery problem, Cancel a reservation, Complaint, Overcharge/Strange charge and other customer service issues. Rather than trying to call El Pollo Loco first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, El Pollo Loco has 1 phone number. It's not always clear what is the best way to talk to El Pollo Loco representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting El Pollo Loco - by phone or otherwise

While 877-375-4968 is El Pollo Loco's best toll-free number, it is also the only way to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides trying to call, you can also start by telling us what the issue is above so we might be able to match you with the best form of communication or a written guide. If you think this information is inaccurate or know of other ways to contact El Pollo Loco please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for El Pollo Loco.

What is GetHuman's Relationship to El Pollo Loco?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like El Pollo Loco. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Best Buy Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Verizon Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Best Buy or Verizon. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

El Pollo Loco Contact Info

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