Edison International Customer Service
Phone Number & Contact Info
Q:
How do I talk to a live human at Edison International?
Q:
Does Edison International offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Wednesday, and the most busy day is Thursday.
Q:
How long will I wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line. You can skip the hold time for free. How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Edison International below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Edison International phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Edison International number should go right to a real human being
In fact, much of this information on this page is superfluous because this Edison International phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Edison International operates the call center for this 800-655-4555 phone number 24 hours, 7 days. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 9 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Edison International call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Edison International phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Edison International staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Edison International is Wednesday. The most busy day to call is Thursday. Again, this is based on a sample of 9 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Tuesday.
The best time to call Edison International
In summation, the best day to call Edison International is Wednesday. In this case, it's a no-brainer. Wednesday is not only the least busy day for calling this Edison International number, but it is also the day with the shortest hold times.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why Customers Call Edison International
If you have time to do a bit of reading before you call Edison International, we recommend you read over some of our problem-specific articles.
What is Edison International?
Edison International is a leading energy company based in California. It is the parent company of Southern California Edison (SCE), one of the nation's largest electric utilities. Edison International provides reliable and clean energy services to over 15 million people in Southern California, playing a crucial role in powering homes, businesses, and communities. With a focus on innovation and sustainability, the company is actively involved in renewable energy generation, grid modernization, and energy efficiency programs. Edison International also actively supports community development initiatives and invests in the future of clean technology. As a trusted and responsible energy provider, Edison International is committed to delivering affordable, safe, and environmentally responsible solutions to meet the evolving energy needs of its customers and contribute to a sustainable future.
What services does Edison International provide?
Edison International provides a comprehensive range of services centered around the generation, transmission, and distribution of electric power. As the parent company of Southern California Edison (SCE), they play a crucial role in providing reliable and affordable electricity to millions of customers. Their services encompass power generation, including a diverse portfolio of renewable energy sources. They also operate and maintain an extensive network of transmission lines and substations, ensuring the efficient and safe delivery of electricity to homes, businesses, and communities. Edison International is committed to promoting energy efficiency and sustainability, offering various programs and services to help customers conserve energy, reduce their carbon footprint, and transition to cleaner technologies. With a focus on innovation and customer satisfaction, Edison International is dedicated to powering a brighter future.
Does Edison International offer residential electricity services?
Yes, Edison International offers residential electricity services. As one of the largest electric utility companies in the United States, Edison International provides reliable and affordable electricity solutions for residential customers. With a commitment to environmental sustainability, Edison International also offers renewable energy options such as solar power to help customers reduce their carbon footprint. The company ensures uninterrupted power supply through its advanced infrastructure and grid management capabilities. Additionally, Edison International strives to provide excellent customer service by offering various energy-saving programs, convenient payment options, and personalized energy usage insights. Whether customers are moving, switching providers, or simply seeking reliable electricity services, Edison International caters to their residential needs with a focus on quality, affordability, and sustainability.
Top Edison International customer service problems
Click the link above to get answers to just about any Edison International customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Conclusion and closing notes
This is Edison International's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Edison International agent. This phone number is Edison International's best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-655-4555 include Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer service issues. Rather than trying to call Edison International first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Edison International has 1 phone number. It's not always clear what is the best way to talk to Edison International representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Edison International. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Edison International. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.