Ebates Shopping.com Customer Service

Phone Number & Contact Info

Ebates Shopping.com's Best Phone Number

415-908-2200
Calls Customer Service·Most popular Ebates Shopping.com number
Q:

How do I talk to a live human at Ebates Shopping.com?

A:Press 1.
Q:

Does Ebates Shopping.com offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Monday, and the most busy day is Friday.
Q:

How long will I wait on hold?

A:The average hold time is 4 minutes. The longest hold times are on Wednesday, and the shortest are on Thursday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Ebates Shopping.com phone number to document the phone system.
Here is how our research team describes the way the Ebates Shopping.com phone system greets you: For Rakaton, member services, press 1. For employment verification, press 2.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1

What are the hours and when should I call?

Ebates Shopping.com operates the call center for this 415-908-2200 phone number 24 hours, 7 days. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 1,104 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Ebates Shopping.com phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Ebates Shopping.com staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Ebates Shopping.com is Monday. The most busy day to call is Friday. Again, this is based on a sample of 1,104 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Wednesday.

The best time to call Ebates Shopping.com

In summation, the best day to call Ebates Shopping.com is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Ebates Shopping.com staffs the call center well on Monday.

Why Customers Call Ebates Shopping.com

If you have time to do a bit of reading before you call Ebates Shopping.com, we recommend you read over some of our problem-specific articles.

How does Ebates Shopping.com work?

Ebates Shopping.com is a cashback website that allows you to earn money while shopping online. The process is simple and rewarding. First, sign up for a free Ebates account. Then, browse through thousands of partnered stores listed on the website. Once you find a store you want to shop at, click on their link on Ebates. This will redirect you to the store's website, where you can shop like you normally would. After making a purchase, the store pays Ebates a commission, and Ebates shares that commission with you in the form of cashback. Your earnings will accumulate in your Ebates account, and you can choose to receive your cashback via check or PayPal. It's a win-win situation, allowing you to save money on your purchases while enjoying a seamless online shopping experience.

Can I use Ebates with coupons and discounts?

Yes, you can definitely use Ebates with coupons and discounts. In fact, Ebates encourages shoppers to maximize their savings by combining cashback offers with any available coupons or discounts. Simply start your shopping journey at Ebates, where you can find various stores and their corresponding cashback rates. Click on the desired store's link to be redirected to their website. Once there, you can apply any applicable coupons or discounts at checkout. After completing your purchase, Ebates will track your order and credit the cashback amount to your account. It's a hassle-free way to stack your savings and earn cashback on top of any already existing deals.

Are there any fees or hidden charges?

No, there are no fees or hidden charges associated with using Ebates Shopping.com. It is completely free to sign up for an account and use the platform to earn cashback on your online purchases. Ebates Shopping.com operates on a commission-based model, where they receive a commission from the retailer for referring customers to their websites. They then share a portion of this commission with the users in the form of cashback. So, you can shop with peace of mind knowing that you won't be charged any extra fees or encounter any hidden charges when using Ebates Shopping.com. It's a simple and straightforward way to save money on your online shopping without any additional costs.

Top Ebates Shopping.com customer service problems

Click the link above to get answers to just about any Ebates Shopping.com customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call Ebates Shopping.com is extracted from issues that customers have reported to GetHuman.
Ebates Shopping.com issues reported to GetHuman

More Ebates Shopping.com Customer Service Contacts

There are of course other ways to contact Ebates Shopping.com customer service besides the phone. Below we list the best ones, by medium.

Ebates Shopping.com Customer Email Addresses

customercare@email.ebates.com - Customer Service
Use this address to email customer service
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Ebates Shopping.com will reply our your email.

Ebates Shopping.com Customer Help Desk / Web Support

rakuten.com - Customer Service
Use this link to find customer service help through their website
As a last, sometimes only, resort- Ebates Shopping.com customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Ebates Shopping.com's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Ebates Shopping.com agent. This phone number is Ebates Shopping.com's best phone number because 6,624 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 415-908-2200 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Ebates Shopping.com first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or web. In total, Ebates Shopping.com has 1 phone number. It's not always clear what is the best way to talk to Ebates Shopping.com representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Ebates Shopping.com. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Ebates Shopping.com. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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