EVINE Live Phone Number

Call EVINE Live customer service faster with GetHuman

  • Calls EVINE Live's Customer Service department
  • The average hold time is 4m
  • Hours are 24 hours, 7 days
  • The best time to call is 10:15am
  • Popular issues for this call center: Returns, Cancel order, Change order, Track order, and Complaint.
  • Reach a live EVINE Live agent: Press 3, then 4, then 0

What to expect when you call

Heard when the phone system first answers
"Welcome to ShopHQ. We are here for you. To place an order or obtain product information, please press one. To speak with a customer service agent, please press two. Please know your call may be recorded for training and quality purposes."
Excerpt from a call with EVINE Live
Monday, January 15, 2024 2:06 PM
The first phone menu
"Welcome to ShopHQ. We are here for you. Please know your call may be recorded for training and quality purposes. For subscription information or ShopHQ credit card, press three. To place a new order or check item availability, press four. To change a PIN number, press five.
To place an order or obtain product information, please press one.
To speak with a customer service agent, please press two."
Excerpt from a call with EVINE Live
Thursday, February 15, 2024 2:21 PM
After you press 2
"Please know your call may be recorded for training and quality purposes. To change a PIN number, press five.
To check order status, shipping information, or cancel an item, press one.
To check return status, return or value pay information, press two."
Excerpt from a call with EVINE Live
Thursday, February 15, 2024 2:23 PM

EVINE Live Customer Phone Number 800-676-5523 - Stats

Phone number to dial800-676-5523
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial10:15am
Average wait4 minutes
Current wait6 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone
Quality of communication74%
Quality of help91%
Customer votes751
Information last updatedTue Mar 26 2024 09:00:00 GMT+0000 (Coordinated Universal Time)

EVINE Live's Best Toll-Free/800 Customer Phone Number

This is EVINE Live's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a EVINE Live agent. This phone number is EVINE Live's Best Phone Number because 3,804 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-676-5523 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call EVINE Live first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, EVINE Live has 1 phone number. It's not always clear what is the best way to talk to EVINE Live representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting EVINE Live - by phone or otherwise

While 800-676-5523 is EVINE Live's best toll-free number, it is also the only way to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides trying to call, you can also start by telling us what the issue is above so we might be able to match you with the best form of communication or a written guide. If you think this information is inaccurate or know of other ways to contact EVINE Live please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for EVINE Live.

What is GetHuman's Relationship to EVINE Live?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like EVINE Live. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Beyond the Phone Number

For more general information about EVINE Live, other (non-phone) ways of contacting them, and for guidance on common customer issues, visit out EVINE Live Customer Service article.
EVINE Live Customer Service

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