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E-Z-Go Customer Service

Phone Number & Contact Info

E-Z-Go's Best Phone Number

800-241-5855
Toll-free·Calls Customer Service·Most popular E-Z-Go number
Q:

How do I talk to a live human at E-Z-Go?

A:Must choose option 1-2, then follow prompts.
Q:

Does E-Z-Go offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Thursday, and the most busy day is Tuesday.
Q:

How long will I wait on hold?

A:The average hold time is 3 minutes. The longest hold times are on Thursday, and the shortest are on Monday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this E-Z-Go phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Must choose option 1-2, then follow prompts.
Here is how our research team describes the way the E-Z-Go phone system greets you: For account holders, press 1. For consumers, press 2.
Below are some clips we've found from E-Z-Go's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

The first phone menu

"Thank you for calling the EZ Go and Kush divisions of Textron specialized vehicles. For quality assurance, your call may be monitored or recorded. Please listen carefully as our menu options have changed.
If you are an account holder, please press one.
If you are a consumer, press two.
To repeat these options, press the star key."
Excerpt from a call with E-Z-Go
Monday, April 1, 2024 12:58 PM

What are the hours and when should I call?

E-Z-Go operates the call center for this 800-241-5855 phone number 24 hours, 7 days. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 53 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this E-Z-Go phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like E-Z-Go staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call E-Z-Go is Thursday. The most busy day to call is Tuesday, which averages 800% more phone calls by comparison. Again, this is based on a sample of 53 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Tue
Busiest
Wed
Thu
Quietest
Fri
Sat

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Thursday.

The best time to call E-Z-Go

In summation, the best day to call E-Z-Go is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that E-Z-Go staffs the call center well on Thursday.

Why Customers Call E-Z-Go

If you have time to do a bit of reading before you call E-Z-Go, we recommend you read over some of our problem-specific articles.

What is EZ-Go?

EZ-Go is a leading provider of innovative transportation solutions that specialize in producing electric vehicles for various purposes. With a wide range of products, including golf carts, utility vehicles, and personal transportation vehicles, EZ-Go offers efficient and eco-friendly options for both personal and commercial use. Their electric vehicles are equipped with advanced technology, ensuring reliable performance and reduced environmental impact. Designed with convenience in mind, EZ-Go vehicles feature ergonomic seating, ample storage, and intuitive controls for a comfortable and user-friendly experience. Whether it's navigating the golf course, exploring a neighborhood, or managing day-to-day tasks, EZ-Go offers reliable and sustainable transportation solutions that prioritize efficiency, quality, and customer satisfaction.

Top E-Z-Go customer service problems

Click the link above to get answers to just about any E-Z-Go customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More E-Z-Go Customer Service Contacts

There are of course other ways to contact E-Z-Go customer service besides the phone. Below we list the best ones, by medium.

E-Z-Go Customer Email Addresses

EZGOcomm@textron.com - Customer Service
Use this link or copy and paste it to send customer service an email
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and E-Z-Go will reply our your email.

E-Z-Go Customer Help Desk / Web Support

ezgo.txtsv.com - Customer Service
Customer service web support
As a last, sometimes only, resort- E-Z-Go customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is E-Z-Go's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a E-Z-Go agent. This phone number is E-Z-Go's best phone number because 1,656 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-241-5855 include Make a booking, Change booking, Cancel booking, Overcharge/Strange charge, Loyalty program and other customer service issues. Rather than trying to call E-Z-Go first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or email. In total, E-Z-Go has 1 phone number. It's not always clear what is the best way to talk to E-Z-Go representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for E-Z-Go. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like E-Z-Go. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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