Drugstore.com Phone Number

Calling Drugstore.com customer service faster by GetHuman

800-378-4786
Customer service
Current Wait: 8 mins (4m avg)
Hours: 24 hours, 7 days; best time to call: 10:15am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: For prescriptions, press 2, then wait.

Customer Number 800-378-4786 - by the Numbers

Phone number to dial800-378-4786
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial10:15am
Navigate phone maze to a humanFor prescriptions, press 2, then wait.
Average wait
Current wait8
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, email, web
Quality of communication94%
Quality of help94%
Customer votes227
Information last updatedThu May 06 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

Drugstore.com's Best Toll-Free/800 Customer Phone Number

This is Drugstore.com's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Drugstore.com agent. This phone number is Drugstore.com's Best Phone Number because 108 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-378-4786 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Drugstore.com we recommend you tell us what issue you are having and then possibly contact them via phone or email or web. In total, Drugstore.com has 1 phone number. It's not always clear what is the best way to talk to Drugstore.com representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Drugstore.com - by phone or otherwise

While 800-378-4786 is Drugstore.com's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Drugstore.com customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides calling, the next favorite option for customers looking for help is via orders@drugstore.com for Customer Service. If you think this information is inaccurate or know of other ways to contact Drugstore.com please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Drugstore.com.

What is GetHuman's Relationship to Drugstore.com?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Drugstore.com. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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