DolEx Customer Service

Phone Number & Contact Info

DolEx's Best Phone Number

Toll-free·Calls Customer Service·Most popular DolEx number

How do I talk to a live human at DolEx?

A:Calling this DolEx number should go right to a real human being

Does DolEx offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Monday, and the most busy day is Wednesday.

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this DolEx phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this DolEx number should go right to a real human being
In fact, much of this information on this page is superfluous because this DolEx phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

DolEx operates the call center for this 800-892-0210 phone number 24 hours, 7 days. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 138 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this DolEx phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like DolEx staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call DolEx is Monday. The most busy day to call is Wednesday. Again, this is based on a sample of 138 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Tuesday.

The best time to call DolEx

In summation, the best day to call DolEx is Monday. In this case, it's a no-brainer. Monday is not only the least busy day for calling this DolEx number, but it is also the day with the shortest hold times.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call DolEx

If you have time to do a bit of reading before you call DolEx, we recommend you read over some of our problem-specific articles.

What is DolEx?

DolEx is a trusted and reliable money transfer service that allows individuals to send and receive funds internationally. With over 25 years of experience in the industry, DolEx has established itself as a leading provider of money transfer solutions. We understand the importance of secure and efficient money transfers, which is why we employ advanced technology and a vast network of agents to facilitate quick and hassle-free transactions. Whether you need to support your loved ones, pay bills, or make business transactions, DolEx offers competitive exchange rates and low fees. Our commitment to customer satisfaction ensures that your money reaches its destination swiftly and securely. Choose DolEx for your international money transfer needs and experience convenience, reliability, and peace of mind.

How does DolEx work?

DolEx works as a reliable and efficient remittance service that enables individuals to send money quickly and securely to their loved ones across borders. The process is simple and user-friendly. First, customers need to locate a nearby DolEx branch or agent. Once there, they can provide the necessary identification and the recipient's details. Then, they can choose from the available transfer options, including cash pickup, bank deposit, or home delivery. DolEx guarantees competitive exchange rates and low fees, ensuring that more funds reach the intended recipients. With a vast network of partners and agents, DolEx ensures that the money is promptly delivered to its destination. Overall, DolEx simplifies the process of international money transfers, providing convenience and peace of mind for customers.

What are DolEx's business hours?

DolEx's business hours are designed to cater to the convenience of our customers. We understand that your financial needs may vary, so we offer extended hours throughout the week. Our branches are open from Monday to Saturday, starting early at 8:00 am and closing late at 8:00 pm. This includes all regular working days, allowing you to visit us before or after work. Additionally, we also operate on Sundays from 10:00 am to 6:00 pm, providing even more flexibility. Please note that these hours may vary slightly depending on the location, so we recommend checking our branch locator or contacting your nearest DolEx office for the most accurate operating hours.

Top DolEx customer service problems

Click the link above to get answers to just about any DolEx customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More DolEx Customer Service Contacts

There are of course other ways to contact DolEx customer service besides the phone. Below we list the best ones, by medium.

DolEx Customer Email Addresses

info@dolex.com - Customer Service
Customer service email address
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and DolEx will reply our your email.

DolEx Customer Help Desk / Web Support

dolex.com - Customer Service
Online customer service support
As a last, sometimes only, resort- DolEx customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is DolEx's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a DolEx agent. This phone number is DolEx's best phone number because 828 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-892-0210 include Setup service, Cancel service, Overcharge/Strange charge, Complaint and other customer service issues. Rather than trying to call DolEx first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or email. In total, DolEx has 1 phone number. It's not always clear what is the best way to talk to DolEx representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for DolEx. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like DolEx. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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