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Dirt Devil Customer Service

Phone Number & Contact Info

Dirt Devil's Best Phone Number

800-321-1134
Toll-free·Calls Customer Service·Most popular Dirt Devil number
Q:

How do I talk to a live human at Dirt Devil?

A:Press 1 for English.
Q:

Does Dirt Devil offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 9am-6pm EST. The least busy day is Thursday, and the most busy day is Friday.
Q:

How long will I wait on hold?

A:The average hold time is 3 minutes. The longest hold times are on Monday, and the shortest are on Friday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Dirt Devil phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1 for English.
Here is how our research team describes the way the Dirt Devil phone system greets you: Sales, press 1 or remain on the line for the next available agent.
Below are some clips we've found from Dirt Devil's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Thank you for calling Dirt Devil. For product information or support, please visit dirt devil dot com to chat with us. Please listen carefully as our menu options have recently changed. If you're calling within Canada, press one. For the US and all other locations, please press two."
Excerpt from a call with Dirt Devil
Tuesday, January 30, 2024 5:17 PM

The first phone menu

"You for calling Dirt Devil. For product information or support, please visit dirt devil dot com to chat with us. Please listen carefully as our menu options have recently changed.
If you're calling within Canada, press one.
For the US and all other locations, please press two."
Excerpt from a call with Dirt Devil
Monday, May 13, 2024 6:07 PM

What are the hours and when should I call?

Dirt Devil operates the call center for this 800-321-1134 phone number Mon-Fri 9am-6pm ET. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 92 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Dirt Devil phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Dirt Devil staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Dirt Devil is Thursday. The most busy day to call is Friday. Again, this is based on a sample of 92 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Monday.

The best time to call Dirt Devil

In summation, the best day to call Dirt Devil is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Dirt Devil staffs the call center well on Thursday.

Why Customers Call Dirt Devil

If you have time to do a bit of reading before you call Dirt Devil, we recommend you read over some of our problem-specific articles.

What is the warranty period for Dirt Devil products?

The warranty period for Dirt Devil products varies depending on the specific product. However, most Dirt Devil products come with a standard warranty period of one year from the date of purchase. This warranty covers any defects in materials or workmanship that may arise during normal usage of the product. It ensures that if any issues occur within the warranty period, Dirt Devil will provide necessary repairs or replacement parts free of charge. To ensure eligibility for warranty services, it is important to retain the original proof of purchase. Additionally, certain limitations may apply, and the warranty does not cover damages resulting from misuse, unauthorized repairs, or accidental damage. For specific warranty details, it is recommended to refer to the product manual or contact Dirt Devil's customer support.

What is the suction power of Dirt Devil vacuums?

The suction power of Dirt Devil vacuums varies depending on the model and specific features. Dirt Devil offers a range of vacuum cleaners designed to cater to different cleaning needs. Their upright and canister vacuums incorporate advanced technologies, such as powerful motors, cyclonic action, and multi-stage filtration systems, to deliver efficient suction performance. While some models focus on enhanced suction power to tackle deep cleaning tasks, others prioritize versatility and maneuverability for quick and convenient cleaning. Therefore, it is essential to refer to the product specifications or reach out to the Dirt Devil customer support team for precise details regarding the suction power of a particular vacuum model.

Are Dirt Devil vacuums suitable for allergy sufferers?

Yes, Dirt Devil vacuums are suitable for allergy sufferers. Our vacuums come equipped with HEPA (High-Efficiency Particulate Air) filters that effectively capture 99.97% of allergens and microscopic particles as small as 0.3 microns. This includes common allergens like dust mites, pet dander, and pollen. By trapping these irritants, our vacuums help improve indoor air quality, reducing the risk of allergic reactions. Additionally, our vacuums are designed with features like sealed HEPA filtration systems and advanced brushroll technology, which prevent allergens from being released back into the air during the vacuuming process. We understand the importance of creating a cleaner and healthier home environment, and our vacuums are specifically engineered to address the needs of allergy sufferers.

Top Dirt Devil customer service problems

Click the link above to get answers to just about any Dirt Devil customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Dirt Devil, and their purpose. Are any of these similar to the reason you are trying to call?
Missing part query: "It's missing, like, a black tube that goes into the Yeah."
- From a call lasting 15m 46s , Feb 9, 2024 6:44 PM

More Dirt Devil Customer Service Contacts

There are of course other ways to contact Dirt Devil customer service besides the phone. Below we list the best ones, by medium.

Dirt Devil Customer Help Desk / Web Support

dirtdevil.com - Customer Service
Use this link to find customer service help through their website
As a last, sometimes only, resort- Dirt Devil customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Dirt Devil's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Dirt Devil agent. This phone number is Dirt Devil's best phone number because 552 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-321-1134 include Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. Rather than trying to call Dirt Devil first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Dirt Devil has 1 phone number. It's not always clear what is the best way to talk to Dirt Devil representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Dirt Devil. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Dirt Devil. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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