Direct Buy Phone Number

Call Direct Buy customer service faster with GetHuman

800-827-6400
Customer service
Current Wait: 7 mins (4m avg)
Hours: 24 hours, 7 days; best time to call: 9am
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Reasons customers like you called recently

I purchased cabinets by Brookwood several years ago for my * bathrooms. The finish has...
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Customer Number 800-827-6400 - by the Numbers

Phone number to dial800-827-6400
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial9am
Navigate phone maze to a humanPress 0
Average wait
Current wait7
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone
Quality of communication70%
Quality of help78%
Customer votes506
Information last updatedWed Dec 01 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

Direct Buy's Best Toll-Free/800 Customer Phone Number

This is Direct Buy's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Direct Buy agent. This phone number is Direct Buy's Best Phone Number because 108 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-827-6400 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Direct Buy first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Direct Buy has 1 phone number. It's not always clear what is the best way to talk to Direct Buy representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Direct Buy - by phone or otherwise

While 800-827-6400 is Direct Buy's best toll-free number, it is also the only way to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides trying to call, you can also start by telling us what the issue is above so we might be able to match you with the best form of communication or a written guide. If you think this information is inaccurate or know of other ways to contact Direct Buy please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Direct Buy.

What is GetHuman's Relationship to Direct Buy?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Direct Buy. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Direct Buy Contact Info

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