Direct Buy Phone Number 800-827-6400: Shortcuts & Tips

Direct Buy Phone Number

800-827-6400
Current Wait: 8 mins (avg 4)
Best time to call: 3:15pm
Is this the right Direct Buy phone number to call? What do I say to the rep?  For help, tell us why you're calling:

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Call the right Direct Buy phone number and know what to say.

Returns
Cancel order
Change order
Track order
Complaint
Overcharge/Strange charge

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Direct Buy Phone Number 800-827-6400 - by the Numbers

Phone number to dial800-827-6400
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial3:15pm
Navigate phone maze to a humanPress 0
Average wait4
Current wait8
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone
Quality of communication93%
Quality of help76%
Customer votes533
Information last updatedTue Oct 17 2017 08:00:00 GMT+0000 (UTC)

About Direct Buy's Best Phone Number

This phone number is Direct Buy's Best Phone Number because 222 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-827-6400 include returns, cancel order, change order, track order, complaint, overcharge/strange charge, make a purchase and other customer service issues. Rather than trying to call Direct Buy we recommend you tell us what issue you are having and then possibly contact them via phone. In total, Direct Buy has 1 phone number. It's not always clear what is the best way to talk to Direct Buy representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Direct Buy

While 800-827-6400 is Direct Buy's best toll-free number, it is also the only way to get in touch with them. The next best way to talk to their customer support team, according to other Direct Buy customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides trying to call, best to start by telling us what the issue is above. If you think this information is inaccurate or know of other ways to contact Direct Buy please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Direct Buy.

About Direct Buy

If you're here looking for the best phone number to call Direct Buy, you probably already know who they are. But it helps to get an idea of how big they are when trying to call them about an issue. Direct Buy also goes by or is associated with the names DirectBuy. They are considered to be part of the following sectors and industries: Consumer Discretionary. Direct Buy is associated with terms like private, e-commerce, b2c, consumer discretionary, retail by their customers and industry analysts. They employ 523 people according to customers in the know.
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