DirecTV New Customer Concierge Phone Number

888-715-3291
New Customer Concierge
  • Calls DirecTV's New Customer Concierge department
  • On average, callers wait less than a minute to talk to a person when they call
  • Call center hours are Mon-Fri 4am-9pm, Sat 4am-4pm PST
  • We recommend calling around noon
  • Some common reasons that visitors to GetHuman call DirecTV include Dispute a Charge, Cancel Account, Technical Support, Service Outage, and Payment Inquiry.
  • Get a real live human at this number: This phone number is for setting up new service only. Talk immediately with a live person who can help you compare and choose packages. Super knowledgeable and friendly representatives ready to take your call, compliments of GetHuman.
  • This is not the most popular DirecTV phone number (it's ranked #5). Most customers call 800-531-5000 for support.

Other customers got on the phone recently because:

I need my account number so I can order AMC on demand
The power company put up a new pole because the old one was falling. The AT & T wires a...
I need to cancel my direct tv. I have moved to an apartment. My apartment only has cox...
I want to turn off auto pay, but I can't find a way to do it online.
DirecTV Phone NumberDirecTV Phone NumberDirecTV Phone NumberDirecTV Phone NumberDirecTV...
My remote quit working over ** yrs old. Need a new one. Also forgot my login
Can’t access direct tv at all
I want to be able want to be able to sign into my DirecTV account
I was not able to sign into my my DirecTV account
I was provided with a Gemini air and this is by DirecTV which comes with a remote and a...
I do not see where with the Genie remote and the device that you provided allows me to...
I am being forced to reset my password, I do so, but then I am still locked out of my a...
I was charged for service that I don't have. I have called for two days and have not ta...
TV box in living room is not working.

DirecTV New Customer Concierge Phone Number 888-715-3291 - Info & Statistics

Phone number to dial888-715-3291
Call-back availableNO
Message & get attentionNO
Call picked up by a real personYES
Department you're callingNew Customer Concierge
Call center hoursMon-Fri 4am-9pm, Sat 4am-4pm PST
Best time to dial3:30pm
Navigate phone maze to a humanThis phone number is for setting up new service only. Talk immediately with a live person who can help you compare and choose packages. Super knowledgeable and friendly representatives ready to take your call, compliments of GetHuman.
Average wait11
Current wait22
Rank (among phone numbers)5
Rank (overall)7
Alternate methodsphone or chat or facebook or twitter or web or email
Quality of communication56%
Quality of help38%
Customer votes72,985
Best phone number800-531-5000
Information last updatedSat Mar 16 2024 09:00:00 GMT+0000 (Coordinated Universal Time)

DirecTV's 888-715-3291 New Customer Concierge Number

This DirecTV phone number is ranked #5 out of 7 because 226,548 DirecTV customers tried our tools and information and gave us feedback after they called. The reason customers call 888-715-3291 is to reach the DirecTV New Customer Concierge department for problems like Dispute a Charge, Cancel Account, Technical Support, Service Outage, Payment Inquiry. As far as we can tell, DirecTV has call center locations in Colorado or Idaho or Montana or Texas or Oklahoma or Philippines and you can call during their open hours Mon-Fri 4am-9pm, Sat 4am-4pm PST. DirecTV has 7 phone numbers and 12 different ways to get customer help. We've compiled information about 888-715-3291 and ways to call or contact DirecTV with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling DirecTV

Calling DirecTV at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. Unfortunately, our call-you-back tool is not available for 888-715-3291. For companies that we support, we call for you, press the right buttons to get through the phone menus, wait on hold, and call you back when DirecTV New Customer Concierge agents can talk. It's not available here, but keep an eye out for it when future customer service issues arise with companies other than DirecTV Once on the phone with DirecTV's New Customer Concierge department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting DirecTV in General

While 888-715-3291 is DirecTV's #5 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-531-5000 is their best customer phone number overall, and we have put together a comparison of their 12 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach DirecTV help by calling them, is that other customers give their customer support at this number a 56% score for their communication skills and a 38% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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