DirecTV New Customer Concierge Phone Number

888-715-3291
Hold time now: < 1 min (avg 0 mins)
Best time to call: noon
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: This phone number is for setting up new service only. Talk immediately with a live person who can help you compare and choose packages. Super knowledgeable and friendly representatives ready to take your call, compliments of GetHuman.
DirecTV's #1 Phone Number

DirecTV New Customer Concierge Phone Number 888-715-3291 - Info & Statistics

Phone number to dial888-715-3291
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingNew Customer Concierge
Call center hoursMon-Fri 4am-9pm, Sat 4am-4pm PST
Best time to dial10:45am
Navigate phone maze to a humanThis phone number is for setting up new service only. Talk immediately with a live person who can help you compare and choose packages. Super knowledgeable and friendly representatives ready to take your call, compliments of GetHuman.
Average wait14
Current wait24
Rank (among phone numbers)4
Rank (overall)6
Alternate methodsphone or chat or facebook or twitter or web
Quality of communication53%
Quality of help41%
Customer votes72,982
Best phone number800-531-5000
Information last updatedSat Dec 08 2018 09:00:00 GMT+0000 (UTC)

DirecTV's 888-715-3291 New Customer Concierge Number

This DirecTV phone number is ranked #4 out of 7 because 226,548 DirecTV customers tried our tools and information and gave us feedback after they called. The reason customers call 888-715-3291 is to reach the DirecTV New Customer Concierge department for problems like Complaint, Cancel or Change Account, Billing Issue, Technical or Service Support, Refund Issue. As far as we can tell, DirecTV has call center locations in Colorado or Idaho or Montana or Texas or Oklahoma or Philippines and you can call during their open hours Mon-Fri 4am-9pm, Sat 4am-4pm PST. DirecTV has 7 phone numbers and 11 different ways to get customer help. We've compiled information about 888-715-3291 and ways to call or contact DirecTV with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling DirecTV

Calling DirecTV at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from DirecTV New Customer Concierge can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with DirecTV's New Customer Concierge department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call. Click here if you want to compare DirecTV's phone numbers against each other.

Contacting DirecTV in General

While 888-715-3291 is DirecTV's #4 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-531-5000 is their best customer phone number overall, and we have put together a comparison of their 11 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach DirecTV help by calling them, is that other customers give their customer support at this number a 53% score for their communication skills and a 41% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number. Click here to see a comparison of all the phone numbers, social media and other avenues to contact DirecTV.
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