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Detroit News Customer Service

Phone Number & Contact Info

Detroit News's Best Phone Number

800-395-3300
Toll-free·Calls Customer Service·Most popular Detroit News number
Free tools for easier calling
Q:

How do I talk to a live human at Detroit News?

A:Choose which paper you are calling about. Then you will be connected to a representative. Our free phone can also navigate phone menus to get a live human at Detroit News for you.
Q:

Does Detroit News offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Saturday, and the most busy day is Wednesday.
Q:

How long will I wait on hold?

A:The average hold time is 4 minutes. The longest hold times are on Monday, and the shortest are on Thursday. You can skip the hold time for free.

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Detroit News below.

Let us call and talk to Detroit News for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Detroit News phone number to document the phone system.
Here is how our research team describes the way the Detroit News phone system greets you: Which paper are you calling about? Detroit News or Detroit Free Press?
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Choose which paper you are calling about. Then you will be connected to a representative.
Below are some clips we've found from Detroit News's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

They may need the phone number on your account

"Thank you for calling Michigan dot com. Home of the Detroit Free Press and the Detroit News. We record our calls for quality assurance. Which paper are you calling about? The Detroit News, or the Detroit Free Press? You're calling about a Detroit News subscription. Is that correct?
Great.
Say or key in your phone number including the area code."
Excerpt from a call with Detroit News
Monday, December 16, 2024 9:29 PM

What are the hours and when should I call?

Detroit News operates the call center for this 800-395-3300 phone number 24 hours, 7 days. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 80 calls made in the last 90 days using our free, web-based phone (see above).

Automatically call when they open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Detroit News call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Detroit News phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Detroit News staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Detroit News is Saturday. The most busy day to call is Wednesday, which averages 360% more phone calls by comparison. Again, this is based on a sample of 80 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Tue
Wed
Busiest
Thu
Fri
Sat
Quietest

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Monday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call Detroit News

In summation, the best day to call Detroit News is Tuesday.

Why Customers Call Detroit News

If you have time to do a bit of reading before you call Detroit News, we recommend you read over some of our problem-specific articles.

Can I access Detroit News online?

Yes, you can access Detroit News online. We offer a comprehensive website that provides access to all of our articles, stories, and news updates. Simply visit our website, detroitnews.com, using a computer or mobile device with an internet connection. Once there, you can browse through different sections, such as local news, sports, business, and entertainment, to stay informed about the latest happenings in and around Detroit. Additionally, we also offer a mobile app for both iOS and Android devices, allowing you to access Detroit News on the go. With our online platforms, you can easily stay connected with the news that matters to you, anytime and anywhere.

How often is Detroit News published?

Detroit News is published every day, providing continuous coverage of various news stories and events happening in and around Detroit. Our dedicated team of journalists work hard to deliver timely and accurate information to our readers. We understand the importance of staying up-to-date in today's fast-paced world, which is why we offer daily publications. Whether you prefer to read the news in print or access it online, we've got you covered! With Detroit News, you can rely on us to keep you informed about the latest developments, local happenings, and global news from the Motor City and beyond.

Are there any current job openings at Detroit News?

Yes, there are current job openings at Detroit News. We are constantly looking for talented individuals to join our team. We offer a variety of positions in journalism, photography, editing, and administration. To view and apply for the available positions, please visit our website's careers page. Here, you will find detailed job descriptions and instructions on how to submit your application. We encourage all interested candidates to apply according to the specified requirements. We thank you for your interest in joining Detroit News and look forward to reviewing your application. Please note that due to the high volume of applications, only shortlisted candidates will be contacted for further consideration.

Top Detroit News customer service problems

Click the link above to get answers to just about any Detroit News customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Detroit News, and their purpose. Are any of these similar to the reason you are trying to call?
Job inquiry: "Hire for a job."
- From a call lasting 1m 47s , Sep 17, 2024 8:04 AM
Billing inquiry: "I need to verify my billing information."
- From a call lasting 3m 52s , Jun 12, 2024 2:50 PM
Operator assistance: "Operator assistance needed."
- From a call lasting 1m 29s , Mar 29, 2024 9:41 PM
New subscription started: "Started a new subscription."
- From a call lasting 1m 43s , Feb 4, 2024 7:16 PM
Information about why customers call Detroit News is extracted from issues that customers have reported to GetHuman.
Detroit News issues reported to GetHuman

More Detroit News Customer Service Contacts

There are of course other ways to contact Detroit News customer service besides the phone. Below we list the best ones, by medium.

Detroit News Customer Email Addresses

cserv@michigan.com - Customer Service
Use this link or copy and paste it to send customer service an email
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Detroit News will reply our your email.

Detroit News Customer Help Desk / Web Support

static.detroitnews.com - Customer Service
Use this link to find customer service help through their website
As a last, sometimes only, resort- Detroit News customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Detroit News's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Detroit News agent. This phone number is Detroit News's best phone number because 1,218 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-395-3300 include Delivery problem, Cancel subscription, Complaint, Lower my bill and other customer service issues. Rather than trying to call Detroit News first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or email. In total, Detroit News has 1 phone number. It's not always clear what is the best way to talk to Detroit News representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Detroit News. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Detroit News. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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