A:Press 0, then wait on the line until transferred to a representative.You can also use our free service that can talk to CuraScript for you and report back.
Q:
Does CuraScript offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Monday, and the most busy day is Tuesday.
Q:
How long will I wait on hold?
A:The average hold time is 3 minutes.The longest hold times are on Tuesday, and the shortest are on Thursday.You can skip the hold time for free.
Toll-free · 24 hours, 7 days · Extention 60115 for live rep Kathy enter number at prompt · · Free tools available: Talk for me, Skip the wait, Schedule my call
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for CuraScript below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this CuraScript phone number to document the phone system.
Here is how our research team describes the way the CuraScript phone system greets you: If this is your first time using our service, say "new patient" or press 1. If you are already a patient, say "active member" or press 2. If you are calling from a doctor's office, say "service provider" or press 3.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 0, then wait on the line until transferred to a representative.
What are the hours and when should I call?
CuraScript operates the call center for this 877-599-7748 phone number 24 hours, 7 days.The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 18 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the CuraScript call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this CuraScript phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like CuraScript staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call CuraScript is Monday.The most busy day to call is Tuesday.Again, this is based on a sample of 18 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Tuesday.
In summation, the best day to call CuraScript is Monday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that CuraScript staffs the call center well on Monday.
Why Customers Call CuraScript
If you have time to do a bit of reading before you call CuraScript, we recommend you read over some of our problem-specific articles.
CuraScript is a leading healthcare solutions provider that specializes in facilitating access to a wide range of pharmaceutical and medical products. As a subsidiary of Express Scripts, CuraScript aims to bridge the gap between manufacturers, healthcare providers, and patients. CuraScript offers comprehensive services to both healthcare professionals and their patients, including specialty distribution and fulfillment, patient assistance programs, and access to limited-distribution drugs. By partnering with reputable manufacturers and suppliers, CuraScript ensures the highest quality and safety standards for all products. With a focus on customized solutions, efficient distribution, and exceptional customer service, CuraScript assists healthcare providers in delivering optimal care to their patients while simplifying the complex process of acquiring and managing prescription medications and medical supplies.
CuraScript provides a wide variety of medications to meet the diverse healthcare needs of its customers. As a leading specialty pharmacy provider, CuraScript offers a comprehensive range of specialty medications, including those for chronic conditions like rheumatoid arthritis, multiple sclerosis, and cancer. They also provide medications for complex therapies such as infertility treatments, transplant medications, and injectable biologic drugs. CuraScript is committed to delivering high-quality pharmaceuticals, ensuring availability, and providing exceptional customer service. By working closely with healthcare professionals, they strive to offer personalized medication solutions that align with individual patient needs. With their extensive portfolio, CuraScript is equipped to serve healthcare providers and their patients by providing specialized medications and improving overall treatment outcomes.
CuraScript offers several convenient payment options for ordering their services. Customers can choose to pay using major credit cards, such as Visa, MasterCard, American Express, and Discover. Additionally, CuraScript accepts payments through electronic fund transfers (EFT) and bank wires for those who prefer these methods. They also offer flexible payment terms and financing options for qualified customers, providing greater flexibility in managing expenses. CuraScript understands the importance of convenient and secure transactions, so they have implemented robust measures to ensure the confidentiality and protection of customer payment information. Overall, CuraScript strives to accommodate diverse payment preferences, making it easier for customers to access their comprehensive healthcare solutions.
Click the link above to get answers to just about any CuraScript customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
More CuraScript Customer Service Contacts
There are of course other ways to contact CuraScript customer service besides the phone. Below we list the best ones, by medium.
Use this link or copy and paste it to send customer service an email
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and CuraScript will reply our your email.
As a last, sometimes only, resort- CuraScript customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is CuraScript's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a CuraScript agent. This phone number is CuraScript's best phone number because 108 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-599-7748 include Make an order, Product information, Complaint, Returns, Overcharge/Strange charge and other customer service issues. Rather than trying to call CuraScript first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or email. In total, CuraScript has 2 phone numbers. It's not always clear what is the best way to talk to CuraScript representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for CuraScript. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like CuraScript. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.