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Craftsy Customer Service

Phone Number & Contact Info

No customer service phone number
Despite not having a phone number, there is a way to access Craftsy customer support.

Craftsy's Best Contact Information

Q:

How do I contact Craftsy customer service?

A:Craftsy does not have a customer service phone number, but you can contact them through live chat or their website.
Some customers prefer live chat even to a phone call.
Q:

Does Craftsy offer 24 hour customer service?

A:Not by phone. Below is a list of customer service channels and hours.

How to contact Craftsy Customer Service

There are other ways to contact Craftsy customer service besides the phone. Below we list them by medium, from most to least popular.

Craftsy Customer Service Live Chat

craftsyhelp.com - Customer Service
Click the link in the lower right to start an online chat
Mon-Fri 9am-5pm EST
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Craftsy provides this option.

Customer Help Desk / Web Support

craftsyhelp.com - Customer Service
Click the link for help online
Mon-Fri 9am-5pm EST
As a last, sometimes only, resort- Craftsy customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team. Since this rarely leads to a real-time conversation, GetHuman does not recommend this unless it's the only way.

How should I prepare for my conversation with Craftsy?

If you have time to do a bit of reading and research, we recommend you read over some of our problem-specific articles. Whatever issue you are having with Craftsy, we are likely to have an answer and tips to help you get it resolved. Here are some popular problems with brief answers. For details and to ask followup questions live, click on the question.

What is Craftsy?

Craftsy is an online learning platform that offers a wide range of courses and resources for creative individuals. Whether you're into sewing, knitting, cooking, painting, or any other craft, Craftsy provides a platform to learn and improve your skills. With thousands of expert-led video lessons, you can learn at your own pace and from the comfort of your own home. Craftsy also offers patterns, supplies, and kits, allowing you to easily source everything you need for your next project. The platform fosters a vibrant community where you can connect with fellow crafters, share ideas, and gain inspiration. Craftsy is designed to empower and inspire individuals to explore their creativity and turn their passion for crafts into stunning works of art.

Are Craftsy classes available offline?

No, Craftsy classes are not available offline. Craftsy is an online learning platform that offers a wide range of classes in various crafts, including knitting, sewing, quilting, cooking, and more. All classes are accessed through the Craftsy website or app, and require an internet connection to be viewed. Craftsy's online platform provides the flexibility for students to learn at their own pace and on their own schedule from the comfort of their own homes. Once enrolled in a class, students can access the course materials anytime and anywhere with an internet connection. This allows for a convenient and interactive learning experience where students can watch video lessons, access class materials, interact with instructors and fellow students in the Craftsy community, and even submit their projects for feedback and guidance.

Are there any free classes available on Craftsy?

Yes, Craftsy offers a wide selection of free classes. These free classes cover various topics, including sewing, quilting, knitting, cooking, and more. Craftsy believes in making creative education accessible to all learners, which is why they offer free classes as a way to explore and learn new skills without any cost. The free classes have user-friendly interfaces, high-quality video lessons, and are taught by industry experts. To access the free classes, simply create an account on Craftsy's website and start browsing through the extensive collection of free classes. Whether you are a beginner or an experienced crafter, these free classes provide an excellent opportunity to expand your knowledge and unleash your creativity.

Top Craftsy customer problems and solutions

Click the link above to get answers to just about any Craftsy customer service question, including step by step guides for the most complex issues. Or click below to detail your problem and we will get you answers instantly.

Conclusion and closing notes

You came here to see Craftsy's phone number, the real-time current wait on hold and a way to skip right through the phone lines to get right to a Craftsy agent. There's good news and bad on that: the bad news is that they don't have a phone number, but the good is that we do know how to contact Craftsy anyways and help you with your issue. Over the last 18 months, 6,018 customers like you have come in search of a phone number for Craftsy and helped us confirm they don't have one. Common reasons that people try to call Craftsy customer support department include and other customer service issues. Rather than trying to call Craftsy first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via chat or web. Unfortunately, right now Craftsy doesn't have any phone numbers. It's not always clear what is the best way to talk to Craftsy representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

How GetHuman Helps If Craftsy Had a Phone Number

GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for Craftsy, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from Craftsy customers like yourself.

GetHuman does not provide call center services or customer support operations for Craftsy. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Craftsy. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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