How do I talk to a human at this Cox Communications number?
A:Press 1 to order new services, press 2 for customer service or or press 3 to find out about current promotions
Q:
Does this phone number work 24/7?
A:Yes! This phone number operates 24 hours a day, 7 days a week.The least busy day is Wednesday, and the most busy day is Thursday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to Cox Communications Order New Service?
A:The average hold time is 9 minutes.The longest hold times are on Friday, and the shortest are on Tuesday.
This is the #2 most popular Cox Communications phone number out of 5. Click above to go back to the main customer service number and other contact information, including Cox Communications email addresses, twitter handles, and live chat options.
Main phone number · Toll-free · Mon-Fri 8am-8pm, Sat 9am-6pm EST · For Rhode Island, New Hampshire and Connecticut customers. Press 1, then 0#, then 0#, then 1. ·
Toll-free · Mon-Fri 4am-9pm, Sat 4am-4pm PST · This phone number is for setting up new service only. Talk immediately with a live person who can help you compare and choose packages. Super knowledgeable and friendly representatives ready to take your call, compliments of GetHuman. ·
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Cox Communications phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 1 to order new services, press 2 for customer service or or press 3 to find out about current promotions
What are the hours and when should I call?
Cox Communications operates the call center for this 833-489-1953 phone number 24 hours, 7 days.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 8,823 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Cox Communications phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Cox Communications staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Cox Communications is Wednesday.The most busy day to call is Thursday.Again, this is based on a sample of 8,823 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Friday.
The best time to call
In summation, the best day to call Cox Communications is Wednesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Cox Communications staffs the call center well on Wednesday.