Cox Communications New Customer Concierge Phone Number

888-715-3291
Hold time now: < 1 min (avg 0 mins)
Best time to call: noon
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: This phone number is for setting up new service only. Talk immediately with a live person who can help you compare and choose packages. Super knowledgeable and friendly representatives ready to take your call, compliments of GetHuman.
This is not the most popular Cox Communications phone number (it's ranked #6). Most customers call 800-234-3993 for support: Click here for best option

Other customers got on the phone recently because:

Need to pay a bill for internet at **** w hazelwood st *** Phoenix AZ *****. Acct. Nam...
i AM NOT SPENDING CHRISTMAS EVE WITH HOLDING FOR COX. HAVE A COX COMPLETE NICK GUY CAL...
e-mail has been down for two days, I have spent hours tying to update the account per y...
I am not going to pay to fix this problem. I will just disconnect. Thank you for ???
See why it's always offline
My Cox is constantly going out as far as wi fi. I am to the point of turning it off. Pl...
I want to release my old modem so a friend can use it.
Im running behind on my bill. My service was suspended right around the same time as r...
I had a service cakk scheduled at my apt yesterday. There was no way i could make it ho...
I keep losing my conection and when I connect it asks me for a password for hot spot...
I am stephen greenberg I have an appt. tomorrow at my home **** w*tonto lane and want t...
Cox Cable membership @ **** Woodbridge Ave. Oklahoma City, Oklahoma *Cable channels...
I need to split my bill for this month into two different payments. I can currently onl...
city and temp on email page refused---too many times---when I used the following cox em...

Help me with my issue

Cox Communications New Customer Concierge Phone Number 888-715-3291 - Info & Statistics

Phone number to dial888-715-3291
Call-back availableNO
Message & get attentionNO
Call picked up by a real personYES
Department you're callingNew Customer Concierge
Call center hoursMon-Fri 4am-9pm, Sat 4am-4pm PST
Best time to dial3:45pm
Navigate phone maze to a humanThis phone number is for setting up new service only. Talk immediately with a live person who can help you compare and choose packages. Super knowledgeable and friendly representatives ready to take your call, compliments of GetHuman.
Average wait7
Current wait9
Rank (among phone numbers)6
Rank (overall)9
Alternate methodsphone or twitter or web
Quality of communication84%
Quality of help59%
Customer votes3,155
Best phone number800-234-3993
Information last updatedSun Jan 24 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

Cox Communications's 888-715-3291 New Customer Concierge Number

This Cox Communications phone number is ranked #6 out of 7 because 52,938 Cox Communications customers tried our tools and information and gave us feedback after they called. The reason customers call 888-715-3291 is to reach the Cox Communications New Customer Concierge department for problems like Cancel or change services, Lower my bill, Complaint, Account issue, Service or technical issues. As far as we can tell, Cox Communications has call center locations in Arizona or Nebraska or Oklahoma or Kansas or Virginia or Louisianna and you can call during their open hours Mon-Fri 4am-9pm, Sat 4am-4pm PST. Cox Communications has 7 phone numbers and 10 different ways to get customer help. We've compiled information about 888-715-3291 and ways to call or contact Cox Communications with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Cox Communications

Calling Cox Communications at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. Unfortunately, our call-you-back tool is not available for 888-715-3291. For companies that we support, we call for you, press the right buttons to get through the phone menus, wait on hold, and call you back when Cox Communications New Customer Concierge agents can talk. It's not available here, but keep an eye out for it when future customer service issues arise with companies other than Cox Communications Once on the phone with Cox Communications's New Customer Concierge department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Cox Communications in General

While 888-715-3291 is Cox Communications's #6 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-234-3993 is their best customer phone number overall, and we have put together a comparison of their 10 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Cox Communications help by calling them, is that other customers give their customer support at this number a 84% score for their communication skills and a 59% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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