Contractors State Licensing Board (CSLB) Customer Service

Phone Number & Contact Info

Contractors State Licensing Board (CSLB)'s Best Phone Number

800-321-2752
Toll-free·Calls Customer Service·Most popular Contractors State Licensing Board (CSLB) number
Q:

How do I talk to a live human at Contractors State Licensing Board (CSLB)?

A:Press the keys 1-2-9
Q:

Does Contractors State Licensing Board (CSLB) offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 8am-5pm EST. The least busy day is Monday, and the most busy day is Tuesday.
Q:

How long will I wait on hold?

A:The average hold time is 4 minutes. The longest hold times are on Friday, and the shortest are on Thursday. How is this calculated?

Contractors State Licensing Board (CSLB) Customer Phone Numbers

Corporate Offices

916-843-6515
Mon-Fri 8am-5pm EST · Just wait through the menu ·

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Contractors State Licensing Board (CSLB) phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press the keys 1-2-9
Below are some clips we've found from Contractors State Licensing Board (CSLB)'s phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Hello. You have reached the Contractors State License Board automated phone response system. We encourage you to use this system or our website to get the information you need. Our website is w w w dot c s l b dot c a dot gov. If your question is about the processing times of your license application or license maintenance documents, please check the processing times on our website for the latest information. The processing times can be found by typing processing times into the search bar on the CSLB home page. If you are unable to get the information you need, there are menu choices while in options one, two, or three that will transfer your call to an agent. Agents are available Monday through Friday from eight AM to five PM excluding holidays. If you have comments or complaints about the contractor's state license board, we provide a complaint form on our website. To check a contractor's license number, press one. If you are a licensed contractor or wanna become a licensed contractor, press two."
Excerpt from a call with Contractors State Licensing Board (CSLB)
Thursday, June 6, 2024 4:48 PM

The first phone menu

"Hello. You have reached the Contractors State License Board automated phone response system. We encourage you to use this system or our website to get the information you need. Our website is w w w dot c s l b dot c a dot gov. If your question is about the processing times of your license application or license maintenance documents, please check the processing times on our website for the latest information. The processing times can be found by typing processing times into the search bar on the CSLB home page. If you are unable to get the information you need, there are menu choices while in options one, two, or three that will transfer your call to an agent. Agents are available Monday through Friday from eight AM to five PM excluding holidays. If you have comments or complaints about the contractor's state license board, we provide a complaint form on our website. To order the available free consumer or contractor publications, press five.
To check a contractor's license number, press one.
If you are a licensed contractor or wanna become a licensed contractor, press two."
Excerpt from a call with Contractors State Licensing Board (CSLB)
Thursday, June 6, 2024 4:48 PM

After you press 2

"If you want to apply for a contractor's license, press one.
If you are a licensed contractor and want to know about maintaining or changing your license, press two.
To order forms, press three.
For information on complaints against a license, press four."
Excerpt from a call with Contractors State Licensing Board (CSLB)
Friday, February 2, 2024 10:46 PM

What are the hours and when should I call?

Contractors State Licensing Board (CSLB) operates the call center for this 800-321-2752 phone number Mon-Fri 8am-5pm ET. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 77 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Contractors State Licensing Board (CSLB) phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Contractors State Licensing Board (CSLB) staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Contractors State Licensing Board (CSLB) is Monday. The most busy day to call is Tuesday, which averages 138% more phone calls by comparison. Again, this is based on a sample of 77 calls made with our AI-powered, web-based phone in the last 90 days.
Mon
Quietest
Tue
Busiest
Wed
Thu
Fri

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Friday.

The best time to call Contractors State Licensing Board (CSLB)

In summation, the best day to call Contractors State Licensing Board (CSLB) is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Contractors State Licensing Board (CSLB) staffs the call center well on Monday.

Why Customers Call Contractors State Licensing Board (CSLB)

If you have time to do a bit of reading before you call Contractors State Licensing Board (CSLB), we recommend you read over some of our problem-specific articles.

What are the different classifications of contractor's licenses?

The Contractors State Licensing Board (CSLB) offers various classifications of contractor's licenses. These licenses categorize contractors based on their expertise and scope of work. There are over 40 different license classifications, including General Building Contractor, Electrical Contractor, Plumbing Contractor, and Painting and Decorating Contractor, among others. Each classification reflects a specific trade or skillset required for the type of construction work performed. Contractors must possess the relevant license classification that aligns with their area of specialization. Obtaining the appropriate license assures that contractors have met the necessary qualifications, such as experience, education, and passing the required examinations. It is essential for contractors to determine the specific classification that best corresponds to their trade to ensure compliance with CSLB regulations and to effectively communicate their abilities to potential clients.

What are the requirements to qualify for a contractor's license?

To qualify for a contractor's license, there are specific requirements that need to be met. First and foremost, an applicant must be at least 18 years old and possess a valid social security number or individual taxpayer identification number. Next, they must have a minimum of four years of journey-level experience in the trade they are applying for. This experience can be gained through employment, education, or a combination of both. Additionally, applicants are required to pass both the trade and law exams relevant to their specific license classification. Along with this, they must submit a completed application, provide fingerprints for a background check, and pay the necessary fees. It is crucial to fulfill these requirements and comply with state regulations to obtain a contractor's license from the Contractors State Licensing Board.

What are the fees associated with a contractor's license?

The fees associated with a contractor's license vary depending on the type of license and the classification. For individuals applying for an original license, the application fee is $300. However, the exact amount may vary if fingerprints are required. Additionally, there is an initial licensing fee depending on the classification, ranging from $180 to $300. Renewal fees for existing licenses are $450, while late renewals cost $225 extra. Adding a new classification to an existing license incurs an additional fee of $200. Moreover, contractors must pay a $200 fee for each replacement pocket license. For added convenience, there is an online payment feature available on the official CSLB website. It is important to note that these fees are subject to change, so it is necessary to stay updated through the CSLB website to obtain accurate and current fee information.

Top Contractors State Licensing Board (CSLB) customer service problems

Click the link above to get answers to just about any Contractors State Licensing Board (CSLB) customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Contractors State Licensing Board (CSLB), and their purpose. Are any of these similar to the reason you are trying to call?
Seeking insurance quote: "Which is why can't I just do one quote or most It's two."
- From a call lasting 3m 21s , Jun 6, 2024 4:44 PM
Inquiry about citation status: "I just wanted to call and get some information about a citation that I just says I haven't complied with."
- From a call lasting 8m 46s , Feb 7, 2024 8:49 PM
Renewing contractor license: "I'm just trying to see what I gotta do to get my license paid for - my son mentioned a grace period."
- From a call lasting 8m 55s , Feb 2, 2024 10:46 PM
Switching to LLC: "My husband is considering switching his contractor's license from sole proprietor to LLC."
- From a call lasting 2m 28s , Jan 31, 2024 7:01 PM
License renewal inquiry: "I had sent in the application for the license renewal weeks back and just want to check on the status."
- From a call lasting 5m 14s , Jan 4, 2024 5:35 PM

Conclusion and closing notes

This is Contractors State Licensing Board (CSLB)'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Contractors State Licensing Board (CSLB) agent. This phone number is Contractors State Licensing Board (CSLB)'s best phone number because 5,688 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-321-2752 include Local services, File a report, Complaint and other customer service issues. Rather than trying to call Contractors State Licensing Board (CSLB) first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Contractors State Licensing Board (CSLB) has 2 phone numbers. It's not always clear what is the best way to talk to Contractors State Licensing Board (CSLB) representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Contractors State Licensing Board (CSLB). The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Contractors State Licensing Board (CSLB). For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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