Consolidated Edison Phone Number

Calling Consolidated Edison customer service faster by GetHuman

800-752-6633
Customer service
Current Wait: 5 mins (3m avg)
Hours: 24 hours, 7 days; best time to call: 2:30pm
Get to a live person fastest: Press 0 at each prompt, ignoring messages.
Call internationally (for free!): You can call the number above while abroad for free using our GetHuman Phone.
Like free calling?

Customer Number 800-752-6633 - by the Numbers

Phone number to dial
800-752-6633
Call-back available
NO
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
24 hours, 7 days
Best time to dial
2:30pm
Navigate phone maze to a human
Press 0 at each prompt, ignoring messages.
Average wait
3
Current wait
5
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone
Quality of communication
83%
Quality of help
77%
Customer votes
724
Information last updated
Fri Apr 20 2018 10:00:00 GMT+0000 (UTC)

Consolidated Edison's Best Toll-Free/800 Customer Phone Number

This is Consolidated Edison's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Consolidated Edison agent. This phone number is Consolidated Edison's Best Phone Number because 48 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-752-6633 include Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer service issues. Rather than trying to call Consolidated Edison we recommend you tell us what issue you are having and then possibly contact them via phone. In total, Consolidated Edison has 1 phone number. It's not always clear what is the best way to talk to Consolidated Edison representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Consolidated Edison - by phone or otherwise

While 800-752-6633 is Consolidated Edison's best toll-free number, it is also the only way to get in touch with them. The next best way to talk to their customer support team, according to other Consolidated Edison customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides trying to call, best to start by telling us what the issue is above. If you think this information is inaccurate or know of other ways to contact Consolidated Edison please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Consolidated Edison.

What is GetHuman's Relationship to Consolidated Edison?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Consolidated Edison. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our iTunes Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Costco Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like iTunes or Costco. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!