Consolidated Edison Phone Number

Call Consolidated Edison customer service faster with GetHuman

800-752-6633
Customer service
Current Wait: 3 mins (3m avg)
Hours: 24 hours, 7 days; best time to call: 9am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Press 0 at each prompt, ignoring messages.

Reasons customers like you called recently

Rented apartment through virtual tour, not disclosed NO GAS in apartment since...
I was expecting service put on today at *** E ***th St but no one has come My * *** *** ****
I have no electricity, heat or hot water since *am.They are working on the street since...
See more recent reasons for calling

Help me with my issue

Customer Number 800-752-6633 - by the Numbers

Phone number to dial800-752-6633
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial9am
Navigate phone maze to a humanPress 0 at each prompt, ignoring messages.
Average wait
Current wait3
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone
Quality of communication77%
Quality of help83%
Customer votes718
Information last updatedMon Jun 27 2022 10:00:00 GMT+0000 (Coordinated Universal Time)

Consolidated Edison's Best Toll-Free/800 Customer Phone Number

This is Consolidated Edison's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Consolidated Edison agent. This phone number is Consolidated Edison's Best Phone Number because 48 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-752-6633 include Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer service issues. Rather than trying to call Consolidated Edison first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Consolidated Edison has 1 phone number. It's not always clear what is the best way to talk to Consolidated Edison representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Consolidated Edison - by phone or otherwise

While 800-752-6633 is Consolidated Edison's best toll-free number, it is also the only way to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides trying to call, you can also start by telling us what the issue is above so we might be able to match you with the best form of communication or a written guide. If you think this information is inaccurate or know of other ways to contact Consolidated Edison please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Consolidated Edison.

What is GetHuman's Relationship to Consolidated Edison?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Consolidated Edison. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Amtrak Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Samsung Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Amtrak or Samsung. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Consolidated Edison Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All Consolidated Edison contacts
Consolidated Edison Phone NumberBEST
General customer information

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