Conseco Insurance Co. Customer Service

Phone Number & Contact Info

Conseco Insurance Co.'s Best Phone Number

800-888-4918
Toll-free·Calls Customer Service·Most popular Conseco Insurance Co. number
Q:

How do I talk to a live human at Conseco Insurance Co.?

A:Press 0, then 2.
Q:

Does Conseco Insurance Co. offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Friday, and the most busy day is Monday.
Q:

How long will I wait on hold?

A:The average hold time is 2 minutes. The longest hold times are on Wednesday, and the shortest are on Monday. How is this calculated?

Conseco Insurance Co. Customer Phone Numbers

Claims Department

800-541-2254
Toll-free · 24 hours, 7 days · Must choose option 1-2. Press 0, then wait on the line until transferred to a representative. · Policyholder, press 1. Medical provider, press 2. If you know your party's 5-digit extension number, you may dial it now.

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Conseco Insurance Co. phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 0, then 2.
Here is how our research team describes the way the Conseco Insurance Co. phone system greets you: Agents, press 1. Policyholder, press 2. If you know your party's 5-digit extension number, you may dial it now.
Below are some clips we've found from Conseco Insurance Co.'s phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Welcome to customer service. This call may be recorded or monitored for quality purposes. If you would like to access policy information online, please visit us at my dot washington national dot com. If you are an agent, please press one. A policyholder, press two. If you know your party's five digit"
Excerpt from a call with Conseco Insurance Co.
Tuesday, January 2, 2024 8:55 PM

The first phone menu

"Welcome to customer service. This call may be recorded or monitored for quality purposes. If you would like to access policy information online, please visit us at my dot washington national dot com.
If you are an agent, please press one.
A policyholder, press two."
Excerpt from a call with Conseco Insurance Co.
Tuesday, January 2, 2024 8:55 PM

What are the hours and when should I call?

Conseco Insurance Co. operates the call center for this 800-888-4918 phone number 24 hours, 7 days. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 395 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Conseco Insurance Co. phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Conseco Insurance Co. staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Conseco Insurance Co. is Friday. The most busy day to call is Monday. Again, this is based on a sample of 395 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Wednesday.

The best time to call Conseco Insurance Co.

In summation, the best day to call Conseco Insurance Co. is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Conseco Insurance Co. staffs the call center well on Friday.

Why Customers Call Conseco Insurance Co.

If you have time to do a bit of reading before you call Conseco Insurance Co., we recommend you read over some of our problem-specific articles.

What insurance products does Conseco Insurance Co. offer?

Conseco Insurance Co. offers a range of insurance products designed to meet various needs. Our offerings include life insurance, providing financial protection for your loved ones in the event of your passing. We also provide supplemental health insurance coverage, such as critical illness insurance, which helps cover expenses related to serious illnesses. Our Medicare supplement insurance policies assist in filling gaps in coverage for those enrolled in Medicare. For the long-term care needs of individuals, we offer long-term care insurance plans, helping to cover expenses associated with extended care. Additionally, Conseco Insurance Co. offers annuities, which provide a steady stream of income for retirement. With our diverse range of insurance products, we aim to offer comprehensive coverage and peace of mind for individuals and families.

What is the cancellation policy for insurance policies with Conseco Insurance Co.?

The cancellation policy for insurance policies with Conseco Insurance Co. is straightforward. If policyholders wish to cancel their insurance policy, they must notify the company in writing. The effective date of cancellation will be the date the written notice is received. Policyholders may be eligible for a refund of premiums paid, depending on the specific terms and conditions of their policy. It is important to review the policy documents for any potential fees or other requirements regarding cancellation. Furthermore, policyholders should keep in mind that canceling an insurance policy may result in loss of coverage and may affect their eligibility for future coverage or premiums. It is advisable to contact Conseco Insurance Co.'s customer service for more detailed information regarding their cancellation policy.

Do I need a medical exam to apply for insurance with Conseco Insurance Co.?

No, you do not need a medical exam to apply for insurance with Conseco Insurance Co. We offer a range of insurance products that do not require a medical exam. These policies are designed to provide coverage quickly and without the need for extensive medical underwriting. By simplifying the application process, we aim to make it easier for you to obtain the coverage you need. However, it's important to note that the availability and specific requirements of our policies may vary. To know more about the options available to you, please contact our customer service team or speak to a licensed insurance agent.

Top Conseco Insurance Co. customer service problems

Click the link above to get answers to just about any Conseco Insurance Co. customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Conseco Insurance Co., and their purpose. Are any of these similar to the reason you are trying to call?
Policy information inquiry: "Do they have the policy number or I just do the same thing?"
- From a call lasting 7m 54s , Jan 11, 2024 7:56 PM

More Conseco Insurance Co. Customer Service Contacts

There are of course other ways to contact Conseco Insurance Co. customer service besides the phone. Below we list the best ones, by medium.

Conseco Insurance Co. Customer Help Desk / Web Support

cnoinc.com - Customer Service
Online customer service support
As a last, sometimes only, resort- Conseco Insurance Co. customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Conseco Insurance Co.'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Conseco Insurance Co. agent. This phone number is Conseco Insurance Co.'s best phone number because 2,370 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-888-4918 include Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage and other customer service issues. Rather than trying to call Conseco Insurance Co. first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Conseco Insurance Co. has 2 phone numbers. It's not always clear what is the best way to talk to Conseco Insurance Co. representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Conseco Insurance Co.. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Conseco Insurance Co.. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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