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Concentra Customer Service

Phone Number & Contact Info

Concentra's Best Phone Number

800-232-3550
Toll-free·Calls Customer Service·Most popular Concentra number
Q:

How do I talk to a live human at Concentra?

A:Calling this Concentra number should go right to a real human being
Q:

Does Concentra offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Friday, and the most busy day is Tuesday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Concentra phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Concentra number should go right to a real human being
In fact, much of this information on this page is superfluous because this Concentra phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Concentra operates the call center for this 800-232-3550 phone number 24 hours, 7 days. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 55 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Concentra phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Concentra staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Concentra is Friday. The most busy day to call is Tuesday. Again, this is based on a sample of 55 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Monday.

The best time to call Concentra

In summation, the best day to call Concentra is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Concentra staffs the call center well on Friday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Concentra

If you have time to do a bit of reading before you call Concentra, we recommend you read over some of our problem-specific articles.

Does Concentra accept insurance?

Yes, Concentra does accept insurance. Concentra understands the importance of affordable healthcare options for their patients and accepts a wide range of insurance plans. They work with various insurance companies, including but not limited to major providers such as Aetna, Cigna, Blue Cross Blue Shield, and United Healthcare. By accepting insurance, Concentra aims to make their services accessible and cost-effective for their patients. However, it is advisable for individuals to contact their insurance provider or Concentra directly to confirm coverage details as network participation and benefits may vary depending on the specific plan. Concentra strives to prioritize patient convenience and peace of mind by offering insurance acceptance for their comprehensive medical services.

What is the cost of services at Concentra?

The cost of services at Concentra may vary depending on the specific type of service needed and the individual patient's insurance coverage. Concentra strives to provide affordable and accessible healthcare to its patients. For patients covered by insurance, the cost of services will typically be based on their specific plan and coverage. Concentra accepts most major insurance plans, ensuring a seamless and hassle-free experience for patients. For those without insurance, Concentra offers self-pay options, with transparent and competitive pricing. Additionally, Concentra works with employers to provide occupational health services and workers' compensation programs. Overall, Concentra is committed to delivering high-quality healthcare services at reasonable and competitive rates to meet the diverse needs of its patients.

What services does Concentra provide?

Concentra provides a range of occupational health and urgent care services. These services include workplace injury care, physical therapy, drug testing, pre-employment exams, and wellness programs. Concentra's experienced medical teams are skilled in treating work-related injuries such as sprains, strains, fractures, cuts, and burns. They also offer physical therapy to aid in rehabilitation and ensure a safe return to work. Additionally, Concentra conducts comprehensive drug testing programs to maintain a drug-free workplace and comply with regulatory requirements. Pre-employment exams are available to assess the overall health and suitability of potential candidates. Lastly, Concentra offers wellness programs to promote healthy living and preventative care among employees. With a focus on occupational health and urgent care, Concentra aims to provide employers and individuals with comprehensive healthcare solutions.

Top Concentra customer service problems

Click the link above to get answers to just about any Concentra customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is Concentra's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Concentra agent. This phone number is Concentra's best phone number because 330 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-232-3550 include Setup service, Cancel service, Overcharge/Strange charge, Complaint and other customer service issues. Rather than trying to call Concentra first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Concentra has 1 phone number. It's not always clear what is the best way to talk to Concentra representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Concentra. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Concentra. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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