Does Combined Insurance Company offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 7:30am-6pm CST.The least busy day is Monday, and the most busy day is Tuesday.If the call center is closed, you can schedule a call.
Q:
How long will I wait on hold?
A:The average hold time is 33 minutes.The longest hold times are on Tuesday, and the shortest are on Thursday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Combined Insurance Company below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Combined Insurance Company phone number to document the phone system.
Here is how our research team describes the way the Combined Insurance Company phone system greets you: Please enter the phone number associated with your account.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Don't press anything; a representative will come on the line.
Below are some clips we've found from Combined Insurance Company's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may need the phone number on your account
"I didn't get that.
Enter the ten digit phone number associated with your account."
Excerpt from a call with Combined Insurance Company
Thursday, January 11, 2024 3:56 PM
They may ask you to enter information with the dial pad
"Welcome to combine.
If you know your party's extension, press one.
Otherwise, please remain on the line.
To assure quality service, this call will be recorded.
At Combined Insurance, we are committed to providing you with fast and convenient access to information on your policy and claims.
Our self-service by phone features provide you with the same valuable information that you would receive from one of our representatives.
And are now available on evenings and weekends in addition to our normal business hours.
You can access your policy information, make changes to your policy, check the status of your claim, and even file your claim using our combined self-service portal.
Visit our website at combined insurance dot com for access and to learn more.
Please enter the phone number of associated with your account."
Excerpt from a call with Combined Insurance Company
Thursday, January 11, 2024 3:56 PM
What are the hours and when should I call?
Combined Insurance Company operates the call center for this 800-225-4500 phone number Mon-Fri 7:30am-6pm CT.The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 432 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Combined Insurance Company call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Combined Insurance Company phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Combined Insurance Company staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Combined Insurance Company is Monday.The most busy day to call is Tuesday.Again, this is based on a sample of 432 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Tuesday.
In summation, the best day to call Combined Insurance Company is Monday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Combined Insurance Company staffs the call center well on Monday.
Why Customers Call Combined Insurance Company
If you have time to do a bit of reading before you call Combined Insurance Company, we recommend you read over some of our problem-specific articles.
Combined Insurance Company is a leading provider of supplemental insurance products and services. With over 100 years of experience, we offer individual and group policies designed to provide financial protection against unexpected events that traditional insurance may not cover. Our policies, including accident, disability, health, and life insurance, are tailored to meet the unique needs of our customers, helping them mitigate financial risks associated with accidents, illnesses, and disabilities. We are committed to delivering outstanding customer service, ensuring our policyholders receive prompt claim payments and access to a nationwide network of healthcare providers. As a trusted insurance provider, Combined Insurance Company aims to offer peace of mind through comprehensive coverage options, helping individuals and businesses protect their financial well-being.
At Combined Insurance, we strive to provide a simplified and hassle-free claims process for our customers. Our claims process begins with promptly reporting your claim by phone or online, where our dedicated claims team will guide you throughout the entire process. We understand the importance of timely payments, and therefore, we aim to process and evaluate claims as quickly as possible. Our claims team will review your submitted documents and may request additional information, if necessary, to ensure an accurate assessment. Once your claim is approved, we will expedite the payment process to deliver your benefits in a timely manner. Our goal is to make the claims process as seamless as possible, minimizing any discomfort during what may be a difficult time for you.
Yes, Combined Insurance is available in all states across the United States. We have a widespread presence and are licensed to operate in every state. Our aim is to provide valuable supplemental insurance solutions to individuals and families nationwide. Whether you reside in California, New York, Texas, or any other state, you can access our comprehensive range of insurance products. We understand the importance of offering reliable coverage options to everyone, regardless of their location. By ensuring nationwide availability, Combined Insurance aims to provide peace of mind and financial protection to individuals in every state, so they can focus on their well-being and future.
Click the link above to get answers to just about any Combined Insurance Company customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call Combined Insurance Company is extracted from issues that customers have reported to GetHuman.
Use this link to find customer service help through their website
As a last, sometimes only, resort- Combined Insurance Company customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Combined Insurance Company's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Combined Insurance Company agent. This phone number is Combined Insurance Company's best phone number because 2,592 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-225-4500 include Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage and other customer service issues. Rather than trying to call Combined Insurance Company first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Combined Insurance Company has 1 phone number. It's not always clear what is the best way to talk to Combined Insurance Company representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Combined Insurance Company. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Combined Insurance Company. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.