Colorado Department of Labor Customer Service

Phone Number & Contact Info

Colorado Department of Labor's Best Phone Number

Toll-free·Calls Customer Service·Most popular Colorado Department of Labor number

How do I talk to a live human at Colorado Department of Labor?

A:Follow prompts for the proper department

Does Colorado Department of Labor offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Sunday, and the most busy day is Tuesday.

How long will I wait on hold?

A:The average hold time is 2 minutes. The longest hold times are on Friday, and the shortest are on Monday. How is this calculated?

Colorado Department of Labor Customer Phone Numbers

Corporate Offices

24 hours, 7 days · Follow prompts for the proper department ·

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Colorado Department of Labor phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Follow prompts for the proper department
Below are some clips we've found from Colorado Department of Labor's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Welcome to Colorado unemployment insurance benefits customer service. For English, please press one. I cannot hear you. Welcome to Colorado This call may be recorded for quality and training purposes. Notice of redetermination emails. You may have received a notice of redetermination from the unemployment insurance division. This notice was sent to alert you that we have confirmed there was a fraudulent claim filed in your name or using your personal information. If you already know you were a victim of fraud, please disregard this notice. There is no further action for you to take at this time. Many frequently asked questions are answered on our web site at colorado u I dot g o v. You can also visit visit our website to file a new claim, reopen a claim, report identity theft or fraud, review helpful how to videos, and much more. New unemployment claim"
Excerpt from a call with Colorado Department of Labor
Wednesday, January 3, 2024 3:38 PM

They may ask your reason for calling (instead of a menu)

Welcome to the Colorado unemployment claimant services line.
How can I help you?"
Excerpt from a call with Colorado Department of Labor
Tuesday, April 23, 2024 2:11 PM

What are the hours and when should I call?

Colorado Department of Labor operates the call center for this 800-388-5515 phone number 24 hours, 7 days. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 84 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Colorado Department of Labor phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Colorado Department of Labor staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Colorado Department of Labor is Sunday. The most busy day to call is Tuesday, which averages 1450% more phone calls by comparison. Again, this is based on a sample of 84 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Friday.

The best time to call Colorado Department of Labor

In summation, the best day to call Colorado Department of Labor is Friday.

Why Customers Call Colorado Department of Labor

If you have time to do a bit of reading before you call Colorado Department of Labor, we recommend you read over some of our problem-specific articles.

How Do I Claim Unemployment Benefits with the Colorado Department of Labor?

If you have to claim unemployment benefits in Colorado, we are going to help you. You want to remember to claim your unemployment benefits as soon as possible after you lost your job. Next, prepare these items: your social security number, a DD Form 214 (active military within the last two years), identification number or driver's license, banking information if you want direct deposit, your home address, the amount of severance pay your received (if applicable), other states you have worked in during the previous 18 months, email address, your previous employer's business information, the specific reason your old job ended, phone number, your mailing address, an alien registration number (non-US citizens) and your wage information. After you do that, you can apply by phone or on the state of Colorado's Department of Labor website.

How Do I Apply for Unemployment Benefits with the Colorado Department of Labor?

Filing for unemployment benefits with the Colorado Department of Labor is basically the same as applying in any other state. You can apply by phone or online, but it is much faster to apply online and you can apply at anytime day or night. In order to be eligible for benefits, you must be unemployed through your own fault meaning it wasn't your fault that you lost your job. In addition, you must be capable, willing, and able to find another job and not turn down any suitable employment opportunities given to you.

How Do I Check My Unemployment Benefits with the Colorado Department of Labor?

If you wish to check your unemployment benefits with the Colorado Department of Labor, you should contact the customer service agents and ask for help. The best way to contact them is on the phone.

Top Colorado Department of Labor customer service problems

Click the link above to get answers to just about any Colorado Department of Labor customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Colorado Department of Labor, and their purpose. Are any of these similar to the reason you are trying to call?
Seeking customer service assistance: "I need to talk to a customer service agent."
- From a call lasting 2m 24s , May 23, 2024 7:41 PM

More Colorado Department of Labor Customer Service Contacts

There are of course other ways to contact Colorado Department of Labor customer service besides the phone. Below we list the best ones, by medium.

Colorado Department of Labor Customer Help Desk / Web Support - Customer Service
Online customer service support
As a last, sometimes only, resort- Colorado Department of Labor customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Colorado Department of Labor's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Colorado Department of Labor agent. This phone number is Colorado Department of Labor's best phone number because 1,212 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-388-5515 include Eligibility question, Claims, Collecting benefits, Missed payments, File application and other customer service issues. Rather than trying to call Colorado Department of Labor first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Colorado Department of Labor has 2 phone numbers. It's not always clear what is the best way to talk to Colorado Department of Labor representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Colorado Department of Labor. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Colorado Department of Labor. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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