Calls Customer Service·Most popular Cliffs Natural Resources number
Q:
How do I talk to a live human at Cliffs Natural Resources?
A:Calling this Cliffs Natural Resources number should go right to a real human being.
Q:
Does Cliffs Natural Resources offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Thursday, and the most busy day is Monday.
Q:
How long will I wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line.How is this calculated?
How do I get through the phone menu to a live person?
GetHuman researchers routinely call this Cliffs Natural Resources phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this Cliffs Natural Resources number should go right to a real human being
In fact, much of this information on this page is superfluous because this Cliffs Natural Resources phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Cliffs Natural Resources operates the call center for this 216-694-5700 phone number 24 hours, 7 days.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 9 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Cliffs Natural Resources phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Cliffs Natural Resources staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Cliffs Natural Resources is Thursday.The most busy day to call is Monday.Again, this is based on a sample of 9 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Thursday.
The best time to call Cliffs Natural Resources
In summation, the best day to call Cliffs Natural Resources is Thursday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Cliffs Natural Resources staffs the call center well on Thursday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why Customers Call Cliffs Natural Resources
If you have time to do a bit of reading before you call Cliffs Natural Resources, we recommend you read over some of our problem-specific articles.
Cliffs Natural Resources specializes in the mining and production of iron ore and metallurgical coal. With over 170 years of experience, Cliffs is a leading supplier of these essential raw materials to the global steel industry. The company operates mines in North America, serving both domestic and international markets. Cliffs focuses on producing high-quality iron ore pellets, which are critical in the steelmaking process, and metallurgical coal, essential for steel production. As a vertically integrated company, Cliffs manages all aspects of the production cycle, from mining and processing to transportation and distribution. The company is committed to sustainable mining practices, innovation, and ensuring a reliable supply of raw materials to support the global steel industry's growth.
Cliffs Natural Resources operates in various locations across North America. The company has mining operations in the United States and Canada. In the United States, Cliffs has operations in Michigan, Minnesota, and Alabama. These locations are home to the company's iron ore mines and processing facilities. In Michigan, Cliffs operates the Tilden and Empire mines, which produce iron ore pellets. In Minnesota, the company's United Taconite and Hibbing Taconite mines contribute to its iron ore production. Additionally, Cliffs has a coal mining operation in West Virginia called Pinnacle Mine. In Canada, Cliffs has operations in Ontario, including the Wabush Mine. These locations collectively support Cliffs Natural Resources' production and supply chains.
Cliffs Natural Resources prioritizes safety as a core value in all of its operations. We are committed to providing a safe and healthy work environment for our employees and contractors. Our approach to safety includes rigorous training programs, strict adherence to regulatory standards, and the utilization of innovative technology to identify and mitigate potential hazards. We continuously evaluate and improve our safety procedures to ensure the well-being of our workforce. Our management actively engages in safety initiatives and fosters a culture of accountability, encouraging everyone to take personal responsibility for safety. We regularly collaborate with industry experts, stakeholders, and communities to stay abreast of best practices and industry standards. At Cliffs Natural Resources, safety is not just a goal, but a way of life.
Click the link above to get answers to just about any Cliffs Natural Resources customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Conclusion and closing notes
This is Cliffs Natural Resources's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Cliffs Natural Resources agent. This phone number is Cliffs Natural Resources's best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 216-694-5700 include and other customer service issues. Rather than trying to call Cliffs Natural Resources first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Cliffs Natural Resources has 1 phone number. It's not always clear what is the best way to talk to Cliffs Natural Resources representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Cliffs Natural Resources. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Cliffs Natural Resources. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.