A:Not at this number; hours here are Mon-Fri 8am-8pm CST, Sat 9am-4pm, Sun 10am-3pm CST.The least busy day is Sunday, and the most busy day is Tuesday.If the call center is closed, you can schedule a call.
Q:
How long will I wait on hold?
A:The average hold time is 2 minutes.The longest hold times are on Tuesday, and the shortest are on Friday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Cleverbridge below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Cleverbridge phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Direct to a human
What are the hours and when should I call?
Cleverbridge operates the call center for this 866-522-6855 phone number Mon-Fri 8am-8pm CT, Sat 9am-4pm, Sun 10am-3pm CT.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 113 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Cleverbridge call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Cleverbridge phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Cleverbridge staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Cleverbridge is Sunday.The most busy day to call is Tuesday, which averages 1000% more phone calls by comparison.Again, this is based on a sample of 113 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Busiest
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Thu
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Sat
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Tuesday.
In summation, the best day to call Cleverbridge is Friday.It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that Cleverbridge staffs up on Friday to handle the higher call volume, and that makes it the best time to call.
Why Customers Call Cleverbridge
If you have time to do a bit of reading before you call Cleverbridge, we recommend you read over some of our problem-specific articles.
Cleverbridge is a trusted global e-commerce platform specializing in providing innovative solutions for digital products and services. It serves as a reliable intermediary between businesses and customers, helping companies optimize their online sales and increase revenue. With a deep understanding of the digital market, Cleverbridge offers a wide range of services, including online payment processing, subscription management, and global fulfillment. By leveraging their secure and scalable platform, businesses can seamlessly reach customers worldwide, maximize conversion rates, and enhance customer experience. Cleverbridge's comprehensive e-commerce solutions help businesses minimize operational complexities and focus on their core competencies, ultimately driving growth and success in the digital marketplace.
Cleverbridge is an e-commerce platform that enables businesses to sell their digital products globally. We offer a comprehensive solution for companies looking to monetize their software, cloud services, or online content. Our platform simplifies the entire process, from product catalog management to order processing and tracking.
When a customer makes a purchase, Cleverbridge handles the secure payment processing and collects the necessary details for fulfillment. We provide customizable checkout pages, multiple payment options, and localized purchasing experiences to enhance conversion rates.
After the purchase, Cleverbridge ensures seamless digital delivery or sends license keys via email. We also provide customer support, including managing refunds and subscription renewals, ultimately assisting businesses in building lasting customer relationships.
By leveraging our expertise in international taxation, local currencies, and regulatory compliance, Cleverbridge allows businesses to optimize their global sales, accelerate time to market, and increase revenue.
Cleverbridge's refund policy aims to ensure customer satisfaction. If you are not satisfied with a purchase or experience any technical issues, you can request a refund within a specified timeframe. The timeframe may vary depending on the product or service purchased, so it's important to review the specific refund policy for each item. Generally, Cleverbridge offers a 30-day money-back guarantee, which allows customers to receive a full refund if they are not satisfied. To request a refund, simply reach out to Cleverbridge's customer support team with the necessary information. Refunds are typically processed promptly, but the timeframe may vary depending on your payment method. Cleverbridge strives to make the refund process as seamless as possible to ensure customer happiness.
Click the link above to get answers to just about any Cleverbridge customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call Cleverbridge is extracted from issues that customers have reported to GetHuman.
As a last, sometimes only, resort- Cleverbridge customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Cleverbridge's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Cleverbridge agent. This phone number is Cleverbridge's best phone number because 1,212 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-522-6855 include and other customer service issues. Rather than trying to call Cleverbridge first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Cleverbridge has 1 phone number. It's not always clear what is the best way to talk to Cleverbridge representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Cleverbridge. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Cleverbridge. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.