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China Airlines Customer Service

Phone Number & Contact Info

China Airlines's Best Phone Number

+886-2-412-9000
Calls Taipei Customer Service Call CenterMost popular China Airlines number

How do I talk to a live human at China Airlines?

Does China Airlines offer 24 hour customer service?

Not at this number; hours here are Mon-Fri 8am-630pm, Sat-Sun 830am-530pm GT. The least busy day is Tuesday, and the most busy day is Monday.

How long will I wait on hold?

The average hold time is 3 minutes. The longest hold times are on Friday, and the shortest are on Tuesday. How is this calculated?

China Airlines Customer Phone Numbers

Taipei Ticketing Counter

Mon-Fri 8am-530pm GMT
+886-2-25145592

Kaohsiung

Mon-Fri 8am- 530pm GMT
+886-7-231-5186

Hsinchu

Mon-Fri 830am - 1230pm GMT
+886-4-2325-9592

Tainan

24 hours, 7 days
+886-6-235-8099

Customer Service

24 hours, 7 days
800-227-5118
Toll-free

What are the hours and when should I call?

China Airlines operates the call center for this +886-2-412-9000 phone number Mon-Fri 8am-630pm, Sat-Sun 830am-530pm GT.  The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 12,113 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this China Airlines phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like China Airlines staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call China Airlines is Tuesday. The most busy day to call is Monday. Again, this is based on a sample of 12,113 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Friday. 

The best time to call China Airlines

In summation, the best day to call China Airlines is Tuesday.  In this case, it's a no-brainer. Tuesday is not only the least busy day for calling this China Airlines number, but it is also the day with the shortest hold times.

More China Airlines Customer Service Contacts

There are of course other ways to contact China Airlines customer service besides the phone. Below we list the best ones, by medium.

China Airlines Customer Email Addresses

Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and China Airlines will reply our your email.

China Airlines Customer Service on Facebook / Messenger

Some customer service teams, like that of China Airlines, accept inquiries through Facebook Messenger. This is a good option if you have a Facebook account, and you may even be able to converse live with an agent this way.

Conclusion and closing notes

This is China Airlines's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a China Airlines agent. This phone number is China Airlines's best phone number because 72,679 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to +88624129000 include and other customer service issues. Rather than trying to call China Airlines first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or facebook. In total, China Airlines has 6 phone numbers. It's not always clear what is the best way to talk to China Airlines representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for China Airlines. The two organizations are not related. GetHuman builds free tools, researches information, and shares tips and tricks from other consumers to help customers of companies like China Airlines. That can include tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep, or talk to a company's customer service operation for you. GetHuman believes that this fills an important gap between fragmented support models, makes the customer care experience more uniform, and even answers questions that businesses and agencies are reluctant to answer (but shouldn't be) - making the customer experience less confusing for all. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with others, we'll keep improving it.

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